Office Assistant & CSR — Dispatch & Customer Support

Advance Mechanical, Inc. Heating & Air; Greenville (NC); On-site; USD 15 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement with a company match

Paid training

Opportunities for advancement and growth

Job summary

Advance Mechanical, Inc. Heating & Air is hiring a full-time Office Assistant – Customer Service Representative in Greenville, NC. This role requires providing quality customer assistance, earning $15/hour with the potential to earn up to $50,000/year.

Benefits include health insurance and retirement matching. The ideal candidate is communicative, organized, analytical, and flexible. Responsibilities consist of handling calls and maintaining daily records.

An associate degree is preferred, and fluency in Spanish is a bonus.

Qualifications

• High school diploma or equivalent required.
• Ability to develop tools for departmental efficiencies.
• Fluency in both English and Spanish is a plus.

Responsibilities

• Provide customer assistance through incoming calls.
• Dispatch calls to notify clients of schedule changes.
• Complete daily call logs and reports.

Skills

Customer service skills

Organizational skills

Analytical skills

Flexibility

Fluent in English and Spanish

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Advance Mechanical, Inc. Heating & Air is hiring a full-time Office Assistant – Customer Service Representative in Greenville, NC. This role requires providing quality customer assistance, earning $15/hour with the potential to earn up to $50,000/year.

Benefits include health insurance and retirement matching. The ideal candidate is communicative, organized, analytical, and flexible. Responsibilities consist of handling calls and maintaining daily records.

An associate degree is preferred, and fluency in Spanish is a bonus.