Office Assistant - Bilingual

Stars Behavioral Health Group; California; On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Office Assistant to join their team and contribute to improving mental healthcare. In this vital role, you will perform a variety of essential tasks that support the operations of a 24/7 outpatient program. Your responsibilities will include managing client records, facilitating intake processes, and ensuring accurate documentation. This position offers a unique opportunity to make a significant impact on clients' lives while working in a supportive and rewarding environment. If you are a bilingual professional with a passion for helping others, this role is perfect for you!

Benefits

Competitive Compensation

Generous Time Off

Employer-paid Medical, Dental, and Vision Coverage

Paid CEU Opportunities

Career Development Programs

Employee Recognition & Rewards

Qualifications

• One year of general office experience is required.
• Bilingual Spanish-English speaking ability is essential.

Responsibilities

• Perform various business and operations tasks including client record management.
• Serve as the facility receptionist and monitor the front lobby.

Skills

Bilingual Spanish-English

General Office Experience

Client Record Management

Education

High School Graduate or Equivalent

Tools

Electronic Medical Record (EMR)

Job description

Partner with us in making a positive change!

Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title: Office Assistant - Spanish Speaking Required

Division/Program: City of Industry - Behavioral Health Urgent Care Center

Starting Compensation: 17.00 - 18.00 USD Per Hour

Working Location: City of Industry, CA

Working Hours/Shift: Fri/Sat: 10:00am-8:30pm, Sun/Mon: 7:30am- 6:00pm

Why Join Our Team?

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.
• Comprehensive Benefits Package:
  • Employer-paid medical, dental, and vision coverage.
  • Additional voluntary benefits to support your lifestyle.
• Professional Growth Opportunities:
  • On-the-job training with access to paid CEU opportunities.
  • Career development programs designed to help you grow.
  • Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication.

What you bring to SBHG (Qualifications):

• High school graduate or equivalent required.
• One (1) year of general office experience is required.
• Valid California Driver’s License.
• Bilingual Spanish-English speaking ability is required.

How you will make a difference (Job Overview):

The Office Assistant performs a wide variety of business and operations tasks including protecting the client record within EMR (Electronic Medical Record), ensuring physician orders are signed within the prescribed time period, clinical, consultant, and discharge documentation and appointments are scheduled, and weekly summary sheets are prepared. This position is responsible for gathering, processing, and tracking new client information for intake and treatment. This position will facilitate the verification of Medi-Cal eligibility as required and open new client records in EMR as assigned. This position will also assure that all aspects of the record are in keeping with agency policy and DMH requirements. Activities performed can be time-sensitive with expectations of frequent reporting of progress along with thorough oversight for accuracy. Regular interaction with all staff members, physicians, and outside agencies is expected. The Office Assistant will also serve as the facility receptionist and may sort, date, and log mail, act as administrative support for the facility, and monitor the front lobby.

Division/Program Overview:

• 24/7 outpatient program
• Rapid mental health assessment, crisis intervention, and medication support
• Walk-ins welcome
• Clients may stay up to 24 hours
• An adult unit equipped to serve 12 adults (ages 18 and up)
• An adolescent unit equipped to serve six teens (ages 13 to 17)

Learn more about SBHG at: https://www.starsinc.com/stars-inc/

For Additional Information: [e-mail] Grade spread = 17.71 - 24.79

(In accordance with California law, the salary grade for this position is listed above. Starting pay within the grade is determined based on experience, internal equity, and other factors permitted by law.)