Office Assistant 2 (PCN 07-4010)

State of Alaska; Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Twelve paid holidays

PERS/TRS retirement

Job summary

The Department of Labor and Workforce Development, Division of Labor Standards and Safety, is recruiting for an Office Assistant 2 located in Anchorage. No Cover Letter Required!

You will provide a full range of administrative support to the Wage and Hour team, handling customer service, call management, mail, payments, and file maintenance in a professional office environment.

This on-site role begins with a probationary period and offers growth opportunities within the agency.

Qualifications

• High school diploma or the equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Responsibilities

• Provide a full range of administrative support to the Anchorage Wage and Hour team.
• Perform duties including customer service, call management, mail distribution, and payment processing.
• Open claim files, scan closed files, review and maintain forms, and maintain the reception area.

Skills

Clerical tasks

Computer skills

Self-management

Attention to detail

Customer service

Education

High school diploma or GED

Job description

This recruitment is exempt from the Hiring Freeze (Administrative Order 358).

ATTENTION ALASKA RESIDENTS!

The Department of Labor and Workforce Development, Division of Labor Standards and Safety, is recruiting for an Office Assistant 2 located in Anchorage! No Cover Letter Required!

This position is in the General Government Unit (GGU) at a Range 10.

What You Will Be Doing

As an Office Assistant 2, you will provide a full range of administrative support to the Anchorage Wage and Hour team, playing a vital role in the workflow of the office, which greatly contributes to our mission of helping wage earners in Alaska. You will perform a range of duties including customer service, call management, mail distribution, payment processing, opening claim files, scanning closed files, reviewing and maintaining forms, and maintaining the reception area and greeting guests.

Our Mission, Values, And Culture

The mission of Labor Standards and Safety is to ensure safe and legal working conditions for employees. Wage and Hour enforces and administers Alaska labor laws to ensure that workers are justly compensated for their labor and safeguarded from unfair or unscrupulous practices. This includes enforcement of minimum wages and overtime regulations, child labor laws, "right to return" transportation, public contract laws, and responsibility for the administration and licensing of private employment agencies. This position provides critical support to the Wage and Hour team and mission.

Benefits Of Joining Our Team

This position provides a variety of responsibilities in an energetic, professional office environment. Ideal for anyone with great people and organizational skills, who also have excellent attention to detail.

Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues.

There is the potential for transfers and promotions within the agency. This is a great position for entry into State of Alaska Employment and developing a good foundation for future employment.

The Working Environment You Can Expect

This job is located at 1251 Muldoon Road, Suite 113 in Anchorage, Alaska. Wage and Hour shares office space with Mechanical Inspection, including the reception area. You will assist the public and work closely with the investigators and other departmental staff.

Who We Are Looking For

• Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivering high-quality products and services, effective referrals, and is committed to continuous improvement.

To view the general description and example of duties for the position, please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs

Minimum Qualifications

• High school diploma or the equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.

DRIVER'S LICENSE REQUIREMENT

Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty.

Documents Required At The Time Of Interview

• A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s).
• A copy of your last three (3) performance evaluations, or two (2) letters of reference if evaluations are unavailable.
• A copy of your current, valid Driver's License.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or [phone] in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
• The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
• AVTEC
• Confidential
• Correctional Officers
• Marine Engineers
• Mt. Edgecumbe Teachers
• Supervisory
• Unlicensed Vessel Personnel/Inland Boatman's Union
• Exempt employees (not covered by collective bargaining)
• The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
• General Government
• Labor, Trades and Crafts
• Public Safety Employees Association
• Masters, Mates & Pilots

Optional Insurance Benefits

• Group-based insurance premiums for
• Term life (employee, spouse or qualified same sex partner, and dependents)
• Long-term and short-term disability
• Accidental Death and Dismemberment
• Long-term care (self and eligible family members)
• Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See https://drb.alaska.gov/retiree/ for additional information

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year