Office Assistant 2

State of Alaska; Valdez (AK); On-site; USD 40,000 - 52,000; Full time

Job summary

State of Alaska seeks an Office Assistant 2 to support the Valdez Public Health Center and the community. The role involves customer service, handling medical records and data, and coordinating with healthcare providers and off-site clinics.

The position includes a range of administrative responsibilities in a dynamic public health setting, contributing to Alaska’s health goals and community well-being.

Qualifications

• Holds self and others accountable for timely, high-quality work.
• Adapts to changing priorities with critical thinking.
• Provides excellent customer service and resolves inquiries.
• Maintains professional, courteous interactions with diverse groups.

Responsibilities

• Support Valdez Public Health Center and the local community.
• Provide customer service and front-desk support.
• Work with medical records and data handling.
• Collaborate with healthcare providers and off-site clinics.
• Perform a variety of administrative tasks and duties.

Skills

Accountability

Adaptability

Customer Service

Interpersonal Skills

Oral and Written Communication

Education

High school diploma or equivalent

Job description

This position is open to Alaskan Residents only.

What you will be doing:

In this role, you’ll be a key part of supporting the Valdez Public Health Center and the local community. You’ll have the opportunity to provide customer service, work with medical records and data, collaborate with healthcare providers and off‑site clinics, and take on a variety of administrative responsibilities. If you’re looking for a rewarding position where your work truly matters, we’d love to connect with you.

Our organization, mission, and culture:

As a member of the Section of Public Health Nursing, you will contribute every day to the improvement of the health of Alaskans and their families. The Division of Public Health exemplifies these values:

• Accountability: We are committed to responsible use of human, financial, and environmental resources.
• Respect: We provide services without discrimination or judgment.
• Human Potential: We are committed to developing each Alaskan’s potential as a healthy individual as well as fostering strong, healthy communities.
• Integrity: We are honest and ethical in all we do.
• Scientific Excellence: We are committed to adding to and contributing to the body of scientific knowledge and using the best available knowledge and data to set public health policy.

The benefits of joining our team:

Become a member of an innovative team that collaborates with communities across Alaska to create meaningful contributions to the public’s health. Learn and grow in the Last Frontier while making a difference where we live, work, and play. Enjoy excellent benefits, including meaningful work, generous leave accrual, and 12 paid holidays annually.

For more in-depth benefit information, please go to: https://drb.alaska.gov/employee/

The working environment you can expect:

Experience the best of coastal Alaska in Valdez—where dramatic mountains, glaciers, and ocean views frame your workday. With a tight-knit community and endless opportunities for adventure, from fishing to hiking to winter sports, Valdez offers a vibrant and inspiring place to live and work.

Who we are looking for:

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Special Notice:

• A valid Driver's License is required at the time of appointment.

To view the general description and example of duties for this job class, please go to the following link and search for Office Assistant 2: https://www.governmentjobs.com/careers/Alaska/ classspecs.

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data