Office Assistant 2

Holland America-Princess (Holland America Dawson City Inn); Craig (AK); On-site; USD 38,000 - 48,000; Full time

Job summary

Alaska Department of Health in Craig is seeking a diligent office support professional to assist at the Craig Public Health Center. The role involves customer service, data entry, and handling medical records while coordinating with clinics and providers in the region.

The ideal candidate will have a high school diploma or equivalent and strong communication skills, with a willingness to learn and support Alaska's public health efforts.

Qualifications

• High school diploma or equivalent; substitution rules apply.
• One year of clerical experience including greeting clients, answering phones, typing, filing, data entry, or records management.
• Some positions may require a driver's license and 18+ years of age.

Responsibilities

• Provide customer service and assist with medical records and data.
• Collaborate with healthcare providers and off-site clinics.
• Handle a variety of administrative responsibilities to support the Craig Public Health Center and the community.

Skills

Accountability

Adaptability

Customer Service

Interpersonal Skills

Oral and Written Communication

Education

High school diploma or the equivalent

Job description

Job Description

Welcome to the Department of Health!

We’d be delighted to have you join our team.

This position is open to Alaskan Residents only.

Please check out the

residency definition

to determine if you qualify.

What you will be doing:

In this role, you’ll be a key part of supporting the Craig Public Health Center and the local community. You’ll have the opportunity to provide customer service, work with medical records and data, collaborate with healthcare providers and off-site clinics, and take on a variety of administrative responsibilities. If you’re looking for a rewarding position where your work truly matters, we’d love to connect with you.

For more about what we do for Alaska, please visit our recruitment video:

https://health.alaska.gov/dph/Nursing/Pages/recruitment/default

.

Our organization, mission, and culture:

• Accountability: We are committed to responsible use of human, financial, and environmental resources.
• Respect: We provide services without discrimination or judgment.
• Human Potential: We are committed to developing each Alaskan’s potential as a healthy individual as well as fostering strong, healthy communities.
• Integrity: We are honest and ethical in all we do.
• Scientific Excellence: We are committed to adding to and contributing to the body of scientific knowledge and using the best available knowledge and data to set public health policy.

The benefits of joining our team:

Become a member of an innovative team that collaborates with communities across Alaska to create meaningful contributions to the public’s health. Learn and grow in the Last Frontier while making a difference where we live, work, and play. Enjoy excellent benefits, including meaningful work, generous leave accrual, and 12 paid holidays annually.

For more in-depth benefit information, please go to:

https://drb.alaska.gov/employee/

The working environment you can expect:

Craig offers a genuine Alaskan small-town experience – close community, rich cultural roots, abundant nature, and a meaningful, hands‑on role in core industries. It’s ideal for someone who thrives in welcoming, outdoor-oriented settings and values tight community bonds.

Who we are looking for:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Special Notice:

A valid Driver's License is required at the time of appointment.

To view the general description and example of duties for this job class, please go to the following link and search for

Office Assistant 2

:

https://www.governmentjobs.com/careers/Alaska/

classspecs

Minimum Qualifications

• High school diploma or the equivalent.
• AND
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
• Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
• Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

At the time of the interview, please provide the following:

• Three (3) professional references with current contact information, including 1-2 current or previous supervisors.
• A current performance evaluation, if available.
• A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to verify that you meet the minimum qualifications.

If chosen for the position, the candidate will be required to provide the following items before employment:

• Proof of Tetanus, Diphtheria, Pertussis (Tdap), Mumps, Measles, Rubella (MMR), and Varicella immunizations.
• Proof of Hepatitis B (immunity or a signed declination statement).
• Annual influenza vaccination or a signed declination statement.
• Proof of Tuberculosis screening within the past 12 months.
• A copy of your current driver’s license.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted t