Social Services Associate

Holland America-Princess (Holland America Dawson City Inn); Wasilla (AK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

twelve paid holidays per year

Job summary

The Office of Children's Services in Wasilla, Alaska is seeking a Social Services Associate to support centralized referrals and administrative tasks for tribal child welfare programs. This role emphasizes quality improvement and coordination with Tribal Co-signers under the Alaska Tribal Child Welfare Compact.

Ideal candidates will have strong organizational skills, attention to detail, and the ability to work with diverse communities. Alaska residency and valid driver's license are considered.

Qualifications

• Thoughtful communication and relationship-building with diverse groups.
• Proficiency with computers and standard office software.
• Strong attention to detail in administrative tasks.

Responsibilities

• Deliver centralized referrals and administrative support for services under the Alaska Tribal Child Welfare Compact.
• Support continuous quality improvement and service delivery for Tribal Co-signers.
• Provide outreach and backup administrative duties as needed.

Skills

Interpersonal skills

Computer skills

Attention to detail

Education

One year of postsecondary or vocational education or experience

Job description

Job Description

This position is open to Alaska Residents only.

Please check our

residency definition

to determine if you qualify

.

The Department of Family and Community Services,

Office of Children's Services (OCS)

is

recruiting for full-time

Social Services Associate

located in

Wasilla, Alaska.

What you will be doing

This Social Services Associate (SSA) is responsible for delivering centralized referrals, continuous quality improvement, and administrative support for services administered by Tribal Co-signers of the Alaska Tribal Child Welfare Compact. The Tribal State Services Compact Unit will provide oversight and continuous quality improvement, service delivery, administrative support, and centralized referral services dedicated to managing and supporting services in the compact.

Our organization, mission and culture

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our

Core Values

.

Benefits of joining our team

This position provides a variety of responsibilities in an energetic, professional office environment. Ideal for anyone with great people and organizational skills, who also have excellent attention to detail. We believe in enhancing the strengths of our staff by promoting training and professional development within the workplace.

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• twelve paid holidays per year

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working environment you can expect

The position is located in our Wasilla office; Wasilla is located in the heart of the Mat-Su valley and only an hour away from Anchorage.

For information on the Wasilla community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

We are seeking a candidate with the following competencies:

Interpersonal Skills

: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Computer Skills

: Uses computers, software applications, databases, and automated systems to accomplish work.

Attention to Detail:

Is thorough when performing work and conscientious about attending to detail.

Special Note

This position requires a valid Alaska driver's license.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for a Social Services Associate,please go to the following link:

https://www.governmentjobs.com/careers/Alaska/classspecs

Minimum Qualifications

One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.

Special Note:

Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will be indicated at the time of recruitment.

Additional Required Information

At time of interview applicant is requested to submit

:

A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.

A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.

Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Please read the below information carefully. This applies to your application submission.

NOTE

: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EDUCATION

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.

Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected