Office Assistant 1, SG-06

StateJobsNY; Alaska; On-site; USD 36,000 - 49,000; Full time

Job summary

The New York State Department of Financial Services seeks an Office Assistant 1 in the Property Bureau to support daily operations in a fast-paced government setting. This role involves handling phone calls, data entry into NYSCIS, mail processing, scheduling, and visitor registration within a structured regulatory environment.

Core duties include routing messages, processing unit-specific tasks, maintaining spreadsheets and databases, and coordinating requisitions and supplies to ensure smooth

Qualifications

• Phone etiquette and ability to route calls efficiently.
• Accurate data entry and file management.
• Experience in general administrative support in a government setting.

Responsibilities

• Answer phone calls and take messages for the Market Section.
• Enter required data and scan documents into NYSCIS.
• Schedule meetings and register visitors; process mail and requisitions.

Skills

Phone handling

Data entry

Administrative support

Record keeping

Communication skills

Education

High school diploma

Tools

NYSCIS System

Statewide Financial System

Project Sunlight

Job description

The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

The Department of Financial Services is seeking candidates for the position of Office Assistant 1 in the Property Bureau. Duties include, but are not limited to, the following:

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• Answers phone calls in the Bureau's Market Section;
• Takes messages or forward callers to voice mail, as warranted;
• Processes both no-fault provider overcharge complaints from insurers for the No-Fault Unit and complaints filed against insurers that allege unpaid arbitration awards issued in the forums administered by the Arbitration Forums Inc. and the American Arbitration Association;
• Enters required data setting up files and scan the documents into computer NYSCIS System;
• Sends files to no-fault supervisor for assignment to examiners;
• Collects and sorts mail for the No-Fault and Excess Line units, which includes processing penalty checks collected by these units and scanning correspondence on assigned complaints into NYSCIS;
• Schedules meetings and reserves conference rooms, upon request;
• Registers visitors into database for entry into DFS offices in NYC;
• Handles requisitions for supplies for the Market Section through Statewide Financial System and order calendars yearly;
• Assists each year in verifying the number of Insurance Law books for examiners and distributes to each Unit;
• Assists to maintain Emergency Contact List spreadsheet;
• Collects information from each examiner for updating as necessary;
• Handles all incoming mail on the 6th floor; and
• Inserts meeting information into Project Sunlight database.

Salary: $36,232 – $44,828. Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment. Appointment Status: Permanent.