Administrative Assistant 1, SG-11

State of New York - Financial Services, Department of; New York; On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Telecommuting allowed

Job summary

State of New York - Financial Services, Department of in Albany seeks a Clerical/Office Aide to perform administrative support and customer service duties in a structured trainee path from Trainee 1 to journey level.

The role is full-time, permanent, with a standard Mon-Fri workweek. Telecommuting is allowed, and the salary ranges from $42,209 (Trainee 1) to $61,076 (Journey Level) with growth through a non-competitive NY HELPS program.

Qualifications

• Six months in administrative support with office software, customer service, and business writing.
• One year in administrative tasks with progression through training.
• Two years of Journey Level experience; degree/certification substitutes two years.

Skills

Administrative support

Customer service

Business writing

Education

Associate degree in office administration

IAAP Certified Administrative Professional

Job description

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Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 11

Bargaining Unit OSU - Operational Services Unit (CSEA)

Salary Range From $49841 to $61076 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Workday

From 8 AM

To 6 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address One Commerce Plaza

City Albany

State NY

Duties Description 00412066

Minimum Qualifications Minimum Qualifications:

• Trainee 1- Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2.
• Trainee 2- One year of experience as described above. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.
• Journey Level- Two years of experience as described above. Certification (e.g., IAAP Certified Administrative Professional) OR associate’s degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply (see minimum qualifications above). At this time, agencies may recruit and hire employees by making permanent non-competitive appointments. At a future date (within one year of appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits.
Salary: $42,209 (Trainee 1)
$47,110 (Trainee 2)
$49,841 - $61,076 (Journey Level)
Appointment Status: Permanent

Telephone

Fax [phone]

Email Address [e-mail]

Address

Suite 301

City Albany

State NY

Please be advised that the New York State Department of Financial Services does not offer sponsorship for employment visas. Jonelle Bayer Box (AA1-05378) New York State Department of Financial Services Office of Human Resources Management One Commerce Plaza, Suite 301 Albany, NY 12257 Email: [e-mail] Fax: [phone] All candidates that apply may not be scheduled for an interview. Public Service Loan Forgiveness Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it. All people with disabilities are encouraged to apply to all jobs for which they meet the minimum qualifications. StateJobsNY 2026 NYS Department of Civil Service