Office Assistant

Finks Jewelers Inc; Virginia Beach (VA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Repair commission program

Job summary

Fink's Jewelers in Virginia Beach is seeking a part-time Office Assistant to support sales, manage customer records, and handle inventory and shipping tasks.

The role involves repair intake coordination, data entry, and front-desk assistance, with retail hours Mon-Sat and Sundays off. This position offers hands-on experience in jewelry retail operations.

Qualifications

• Highly organized and detail-oriented.
• Proficient with Microsoft Office products.
• Strong customer service and communication skills.
• Comfortable learning and using POS and ERP systems.
• Ability to manage multiple administrative tasks accurately.

Responsibilities

• Support sales activities using the POS system and process transactions.
• Handle layaways and special orders.
• Maintain customer records and files.
• Process incoming and outgoing inventory transfers.
• Prepare shipping documentation.
• Manage jewelry repair intake, estimates, and shipping dates.
• Assist customers in person and by phone.
• Research transactions using ERP software.
• Perform other administrative duties as assigned.

Job description

Office Assistant - Fink's Jewelers (Virginia Beach, VA)

Position: Part-Time Office Assistant

Location: Hilltop North, Virginia Beach, Virginia

Pay: $18.00-$20 per hour, plus participation in the office staff repair commission program

Key Responsibilities

• Support sales activities using the POS system
  • Process sales transactions
  • Handle layaways and special orders
• Maintain customer records, special order files, and layaway files
• Processing incoming and outgoing inventory transfers
• Prepare packages and documentation for shipping and mail
• Manage jewelry repair intake and follow-up
  • Communicate repair estimates
  • Track completion and shipping dates
  • Notify customers when repairs are complete
• Assist customers in person and by phone
• Research transactions using the company's ERP software
• Perform other administrative duties as assigned

Qualifications

• Highly organized and detail-oriented
• Proficiency with Microsoft Office products
• Strong customer service and communication skills
• Comfortable learning and using POS and ERP systems
• Ability to manage multiple administrative tasks accurately

Schedule

• Favorable retail hours Monday-Saturday
• Closed Sundays

About Fink's Jewelers

Founded in 1930 in Roanoke, Virginia, Fink's Jewelers is a family-owned company now operating 12 locations across Virginia, North Carolina, and Tennessee. The company emphasizes exceptional customer service and has been recognized as one of America's Top 50 jewelers.