Client Hospitality Host

Fink's Jewelers; Virginia (MN); On-site; USD 20,664 - 24,108; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) Retirement Plan

Paid Holidays

Paid Time Off

Short- and Long-Term Disability 보험

Company-paid Life Insurance

Voluntary Life Insurance

Employee Discount

Referral Program

Job summary

Fink's Jewelers is hiring a Client Hospitality Host for our new flagship store in Richmond, VA. You greet guests, serve as an ambassador for the luxury hospitality experience, and help create memorable visits.

The role emphasizes warmth, professionalism, and exceptional guest service within a premium retail environment. The position offers favorable retail hours, full-time status, and a benefits package including health, dental, vision, HSA/FSA, 401(k), paid holidays and time off.

Qualifications

• Minimum of two years of experience in hospitality, luxury retail, guest services, or customer-facing roles.

Responsibilities

• Welcome and greet customers with a warm, professional demeanor
• Serve as an ambassador for Fink's Jewelers hospitality experience
• Build positive connections and rapport with clients
• Ensure customers feel valued and comfortable throughout their visit
• Maintain an elevated hospitality program that reflects luxury retail standards
• Communicate effectively with customers and store team members
• Present a neat, polished, and professional appearance at all times
• Assist in providing best-in-class customer service from arrival through departure

Skills

Hospitality experience

Luxury retail

Guest services

Customer-facing roles

Job description

Client Hospitality Host - Fink's Jewelers (Richmond, VA)

Position: Full-Time Client Hospitality Host

Location: New Flagship Store, N. Gayton Road & W. Broad Street, Richmond, VA

Compensation: $15.00-$17.50 per hour

Position Overview

Fink's Jewelers is seeking a professional and customer-focused Client Hospitality Host to serve as one of the first and last points of contact for customers visiting its new flagship store in Richmond. This role is ideal for someone who enjoys creating exceptional guest experiences and thrives in a luxury retail environment. The successful candidate will demonstrate warmth, professionalism, courtesy, and a genuine passion for hospitality while helping create memorable experiences for clients.

Key Responsibilities

• Welcome and greet customers with a warm, professional demeanor
• Serve as an ambassador for Fink's Jewelers hospitality experience
• Build positive connections and rapport with clients
• Ensure customers feel valued and comfortable throughout their visit
• Maintain an elevated hospitality program that reflects luxury retail standards
• Communicate effectively with customers and store team members
• Present a neat, polished, and professional appearance at all times
• Assist in providing best-in-class customer service from arrival through departure

Preferred Qualifications

• Minimum of two years of experience in:
  • Hospitality
  • Luxury retail
  • Guest services
  • Customer-facing roles
• Exceptional communication and interpersonal skills
• Professional and polished demeanor
• Strong customer service orientation
• Ability to build relationships naturally and confidently
• Attention to detail and commitment to excellence

Schedule

• Favorable retail hours Monday-Saturday
• Closed Sundays

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) Retirement Plan
• Paid Holidays
• Paid Time Off
• Short- and Long-Term Disability Insurance
• Company-paid Life Insurance
• Voluntary Life Insurance
• Employee Discount
• Referral Program

About Fink's Jewelers

Founded in 1930 in Roanoke, Virginia, Fink's Jewelers is a family-owned company that has grown to 12 locations across Virginia, North Carolina, and Tennessee. Recognized as one of America's Top 50 Jewelers, the company is known for its commitment to luxury products and exceptional customer service.

Salary: $15.00 - $17.50 per hour