Office Assistant

Spectrum Health; Troy (MI); Vor Ort; USD 22.000 - 23.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits package

Payactiv on-demand pay

Discounts directory

Identity theft protection

retirement options

Zusammenfassung

Corewell Health is seeking a front desk office assistant at Troy location to handle scheduling, registration, billing, and insurance authorizations. The role supports data entry in Epic/Mosaiq and maintains patient records while delivering service-oriented care.

The position requires a high school diploma, with 1–2 years in a clinical office setting preferred. Comprehensive benefits and on-demand pay options are available.

Qualifikationen

• High School Diploma or equivalent.
• Preferred 1 year of relevant experience.
• 1-2 years in a clinical office setting.

Aufgaben

• Greet and register patients, answer and direct phone calls, verify patient demographic and insurance information, update computer files.
• Preparation of clinical forms needed for new patient consults & follow-up appointments.
• Schedule patient appointments, and coordinate appointments between physicians, residents, physicists, and technicians, as needed.
• Demonstrates competence in computer applications such as Epic, Mosaiq and Microsoft applications.
• Utilize effective communication skills to incorporate Corewell Health standards while providing service to patients, colleagues, other departments and physician offices.
• Copies/collates/staples/faxes/scans documents and correspondence for clinical staff delivery of patient care in the electronic medical record; Epic and Mosaiq.
• Prepares medical record for release, in accordance with policy and procedure.
• Participates in departmental special projects.

Kenntnisse

Customer service

Phone communication

Data entry

Ausbildung

High School Diploma or equivalent

Tools

Epic

Mosaiq

Microsoft Office

Jobbeschreibung

Please note: position pays $15.71 up to $16.89 Job Summary Under general direction, performs functions related to front desk activities including (but not limited to): scheduling appointments, registration, billing functions, insurance authorizations, phone communications, data entry into Epic/Mosaiq data systems, Filing, scanning and retrieving medical records, faxing, copying, and collating correspondence. The office assistant performs responsibilities in accordance with departmental procedures to ensure efficient front desk operations, which embody our service orientated philosophy and promotes patient /customer satisfaction.

• Essential Functions Greet and register patients, answer and direct phone calls, verify patient demographic and insurance information, update computer files.
• Preparation of clinical forms needed for new patient consults & follow-up appointments.
• Schedule patient appointments, and coordinate appointments between physicians, residents, physicists, and technicians, as needed.
• Demonstrates competence in computer applications such as Epic, Mosaiq and Microsoft applications.
• Utilize effective communication skills to incorporate Corewell Health standards while providing service to patients, colleagues, other departments and physician offices.
• Copies/collates/staples/faxes/scans documents and correspondence for clinical staff delivery of patient care in the electronic medical record; Epic and Mosaiq.
• Prepares medical record for release, in accordance with policy and procedure.
• Participates in departmental special projects.

Qualifications Required High School Diploma or equivalent Preferred 1 year of relevant experience 1-2 years in a clinical office setting

About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• Learn more here.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Eligibility for benefits is determined by employment type and status.

Primary Location SITE - Troy Hospital - 44201 Dequindre Rd - Troy

Department Name Cancer Admin - Diversified East WB Mkt

Employment Type Full time

Shift Day (United States of America)

Weekly Scheduled Hours 40

Hours of Work 7:30 a.m. to 4 p.m. Days Worked Monday to Friday Weekend Frequency N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members.

Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.