Office Assistant

Windward Communities; Town of Canandaigua (NY); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA & FSA

Paid parental leave

Disability insurance

Paid time off

Paid holidays

401k with match

Tuition reimbursement

Employee Assistance Program

Referral bonuses

Job summary

Windward Communities (WC) operates manufactured home communities across the United States. Our communities feature a clubhouse, pool, playground, dog park, picnic area, and walking trail, providing safe, affordable homes for families.

The Office Assistant will provide administrative and clerical support to the Community General Manager/Community Manager, handling resident communications and supporting community events and day-to-day office operations.

Qualifications

• High School Diploma or GED required.
• Strong organizational skills essential.
• Ability to communicate effectively in writing and verbally.
• Excellent time management and customer service skills.
• Basic computer proficiency with Microsoft Office and email.

Responsibilities

• Assist the Community GM/CM with daily administrative tasks.
• Provide top-notch customer service to residents and guests.
• Assist residents entering Clubhouse, Sales Office, or common areas.
• Manage email, phone calls, and maintain office organization and supplies.
• Handle mail and package deliveries.
• Create a welcoming office environment and greet guests.
• Assist with planning and hosting community events and pool operations.
• Perform additional duties as assigned.

Skills

Strong organizational skills

Effective communication

Time management

Customer service

Basic computer proficiency

Education

High School Diploma or GED

Job description

Windward Communities (WC) has an expansive portfolio of manufactured home communities across the country. Currently WC has communities with over 8,000 sites and is positioned to grow in the future. Each community is tailored to the local area with features such as a community clubhouse, swimming pool, playground, dog park, picnic area, and walking trail. We are dedicated to providing a safe, affordable place for families to call home. Check us out at www.livewindward.com

The Office Assistant is responsible for providing administrative and clerical support to the Community General Manager/Community Manager. This position will assist with customer and ongoing resident relations and communications and will support other community events.

Duties And Responsibilities

• Assists the Community General Manager/Community Manager with administrative and customer service duties on a daily basis.
• Always provides top-notch customer service.
• Assists residents and other guests as they enter the Clubhouse, Sales Office, or other common community areas.
• Performs administrative duties including but not limited to: email correspondence with residents and prospective residents, answering and returning phone calls, and ensuring office organization and supply needs are maintained.
• Handles mail and package deliveries.
• Create an inviting office environment by maintaining the office's cleanliness, making coffee for guests, and always greeting the guest with a smile.
• Assists with the planning and hosting of community events, including parties, fundraisers, and pool operation.
• Performs other duties as assigned.

Qualifications

• High School Diploma or GED
• Strong organizational skills
• Ability to communicate effectively with others verbally, in writing, and in person
• Excellent time management skills
• Excellent customer service skills; able to connect with others and build relationships.
• Basic computer proficiency with the Microsoft Office Suite, including the ability to use email and internet
• A valid driver's license, clean driving record, and automobile insurance

Benefits

• Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave, Short-term & Long-term Disability
• Industry-leading PTO
• Paid Holidays
• 401k program; Including match
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Employee/Resident Referral Bonuses

Working Conditions

This job operates in a professional office environment. This job routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.

We are an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

We comply with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

We are a Drug-Free/Smoke-Free Workplace.