Office Assistant

Alpha Omega Electric Inc; Scotts Valley, Northern (CA, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Monthly cell phone allowance

Hands-on training

Job summary

Alpha Omega Electric is seeking an Office Assistant to act as the organized, friendly hub of our electrical contracting business. You will greet customers, manage orders, and help ensure parts arrive and are shelved properly.

The role blends front-office duties with inventory storage and occasional driving to local job sites. Training is provided, and we welcome candidates eager to learn and grow with our team.

Qualifications

• Basic computer competency with email and standard software.
• Fluency in English with strong written and verbal communication.
• Strong customer service and professional phone manner.
• Reliable transportation to and from work.
• Ability to lift up to 40 lbs.
• Fully charged cell phone with monthly company allowance.
• Willingness to learn and training provided.

Responsibilities

• Answer and log inbound calls and route messages.
• Deliver excellent customer service and assist scheduling.
• Keep CRM current with accurate records.
• Reconcile purchase orders and check shipments.
• Catalog and store electrical components in inventory.
• Deliver parts to job sites to support crews.
• Assist with permitting paperwork as needed.
• Keep the office running with admin tasks.

Skills

Basic computer competency

Fluency in English

Customer service

Reliable transportation

Lift 40 lbs

Cell phone allowance available

Willingness to learn

Tools

CRM

Office software

Email & web-based tools

Job description

Alpha Omega Electric is hiring an Office Assistant to be the organized, friendly hub of our electrical contracting business.

Deliver parts and materials to job sites — Run needed parts and materials out to local job sites to keep crews working.

This role splits time between the office and our parts and materials storage area, with driving to local job sites as needed.

Alpha Omega Electric is hiring an Office Assistant to be the organized, friendly hub of our electrical contracting business. You’ll be the first voice customers hear when they call, the person who makes sure every part we order actually arrives and gets shelved where it belongs, and, when a crew needs materials in the field, the one who gets them there.

It’s a hands‑on role that mixes front‑office work with time in our parts and materials storage area, so no two days look quite the same. No electrical background is required: we’ll train you to identify, catalog, and store the components we use.

Job at a Glance

• Position: Office Assistant
• Pay: $20 – $25 per hour, based on experience
• Job Type: Full-Time, On-Site
• Location: Scotts Valley
• Perks: Monthly cell phone allowance and hands‑on training

What You’ll Do

• Answer and log inbound calls — Greet every caller professionally, capture the details of each call, and route calls and messages to the right person so nothing falls through the cracks.
• Deliver great customer service — Help customers with questions, scheduling, and follow‑ups, and represent Alpha Omega Electric with a positive, solutions‑first attitude in every interaction.
• Keep our CRM current — Enter and maintain customer, job, and contact information so the whole team is working from accurate records.

Receiving, Inventory & Purchase Orders

• Reconcile purchase orders — Check incoming shipments against their purchase orders, confirm quantities and part numbers, and flag shortages, damage, or discrepancies for follow‑up.
• Catalog and store electrical components — Identify incoming parts, log them in inventory, and put them away in the correct storage area so crews can find what they need quickly. Full training provided.
• Deliver parts and materials to job sites — Run needed parts and materials out to local job sites to keep crews working.
• Support permitting — Help prepare, submit, and track permit paperwork as needed. Prior permitting experience is a plus, not a must.

Office Administration

• Keep the office running — Handle day‑to‑day administrative tasks such as filing, mail, supplies, and correspondence.

Required Qualifications

• Basic computer competency — comfortable with email, web‑based software, and standard office programs
• Fluency in English, with strong written and verbal communication skills
• Strong customer service skills and a professional, friendly phone manner
• Reliable transportation to and from work
• Ability to lift up to 40 lbs
• A working, fully charged cell phone available during the workday (a monthly company allowance is provided)
• Willingness to learn — we’ll train you to identify, catalog, and store electrical components

Nice to Have

• Experience working in a CRM
• Knowledge of the permitting process
• Bilingual in English and Spanish
• $20 – $25 per hour, based on experience
• Monthly allowance toward your cell phone
• Hands‑on training on electrical components and our inventory process

Physical Requirements & Work Environment

This role splits time between the office and our parts and materials storage area, with driving to local job sites as needed. You’ll regularly stand, walk, bend, and reach to shelve components, and lift and carry items up to 40 lbs.

Alpha Omega Electric is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.