Office Assistant

Zeppelin Cleaning Services; Saint Clair Shores (MI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Growth opportunities

Job summary

Zeppelin Cleaning Services is seeking a reliable Office Assistant to support daily operations in our Michigan area office. You will handle calls, file records, track timekeeping, and facilitate communication between the office and cleaning crews.

This hands-on role suits someone who enjoys staying busy and delivering accurate, timely administrative support. The ideal candidate will have at least 1 year of relevant experience, be comfortable with Microsoft Office and Google Workspace, and be able

Qualifications

• At least 1 year of experience in administrative, office assistant, receptionist, or customer service roles.
• Proficient with computers and able to learn new software.
• Experience with scheduling or employee timekeeping software is a plus.
• Strong organizational skills and attention to detail; professional communication.

Responsibilities

• Answer calls, take messages, direct calls to the appropriate team member.
• Maintain and organize digital and physical files and records.
• Assist with employee timekeeping and shift logs in Swept for accuracy.
• Coordinate between office and field staff; support with supplies and uniforms.
• Help with general data entry and administrative tasks.
• Maintain a clean reception area and office spaces.
• Assist with special projects and general office support.

Skills

Communication skills

Organization

Multitasking

Tools

Microsoft Office

Google Workspace

Scheduling software

Job description

At Zeppelin Cleaning Services, we take pride in providing dependable, high-quality commercial cleaning services. Our office team plays an important role in keeping daily operations organized and making sure our field employees have the support they need to be successful.

We are looking for a friendly, organized, and reliable Office Assistant to join our team. This person will help with everyday administrative duties, assist with communication between the office and cleaning crews, and provide general operational support.

Position Overview

The Office Assistant will help keep the office running smoothly by handling phone calls, maintaining records, assisting with employee timekeeping, and supporting the day-to-day needs of our cleaning teams.

This is a hands-on position for someone who enjoys staying busy, helping others, and taking care of the little details that keep an operation running efficiently.

Key Responsibilities

Administrative & Office Support

• Answer incoming phone calls, take messages, and direct calls to the appropriate team member.
• Respond to general questions from employees and assist with day-to-day communication.
• Maintain and organize digital and physical files and records.
• Scan documents, invoices, and other paperwork as needed.
• Assist with general data entry and administrative tasks.
• Monitor office supplies and help keep the office organized.

Employee & Operational Support

• Review employee time entries and shift logs in Swept for accuracy.
• Help identify and communicate timekeeping discrepancies.
• Assist with scheduling questions and communication between the office and field employees.
• Prepare and organize cleaning supplies, microfiber towels, mop heads, and uniforms for field teams.
• Wash, dry, fold, and organize laundry as needed to keep supplies available for cleaning crews.
• Assist with coordinating Thursday evening meals for cleaning staff.
• Help with occasional errands, including supply pickups, bank deposits, and meal pickups.
• Maintain a clean and organized reception area, break room, and laundry station.

Additional Duties

• Provide general support to the Operations Manager and other office staff.
• Assist with special projects and other administrative or operational tasks as needed.

Qualifications & Requirements

• At least 1 year of experience in an administrative, office assistant, receptionist, or customer service position preferred.
• Comfortable using computers and learning new software.
• Experience with Microsoft Office, Google Workspace, or similar programs.
• Experience with scheduling or employee timekeeping software is a plus.
• Strong organizational skills and attention to detail.
• Friendly and professional communication skills, both in person and over the phone.
• Ability to multitask, prioritize responsibilities, and work independently.
• Valid driver's license, reliable transportation, and a clean driving record required
• Ability to lift up to 25–30 lbs and perform light physical tasks throughout the workday.

Compensation & Benefits

• Pay: $16.00–$17.00 per hour, based on experience.
• Paid time off and holiday pay, according to company policy.
• Opportunity to grow within the company and take on additional responsibilities.

What We're Looking For

We are looking for someone who is dependable, approachable, and takes pride in their work. The ideal candidate is someone who notices what needs to be done, stays organized, communicates well, and is always willing to lend a hand.

If you enjoy working in a team environment and like having a variety of responsibilities throughout the day, we would love to hear from you!