Office Assistant

Culligan; Ottawa, Northern (IL, KY); Hybrid; USD 32,000 - 42,000; Part time

Benefits offered by this job

Company-paid training

Employee discounts for Culligan inHome

Must be able to lift 50lbs

Job summary

Culligan Water is seeking a Customer Service Representative with strong interpersonal and communication skills to work directly with customers, discuss orders, resolve problems, and meet related needs.

The ideal candidate is detail-oriented, organized, and skilled in time management, with proficiency in Microsoft Office and excellent written and verbal communication. Monday–Friday 12pm-5pm, on-site position in Illinois.

Qualifications

• High school diploma or GED is required.
• Excellent customer service skills required.
• Strong time management and organization skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication.

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts.
• Provide proactive sales support by developing close relationships with customers.
• Schedule service and delivery orders.
• Coordinate schedules with the service/operations team.
• Contact customers for scheduling additional services or maintenance plans.
• Refer unresolved customer grievances to designated departments for further investigation.

Skills

Customer service

Communication

Time management

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Benefits/Perks

• Company-paid training
• Must be able to lift 50lbs
• Employee discounts for Culligan in-home products

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Refer unresolved customer grievances to designated departments for further investigation

Qualifications

• Monday - Friday 12pm-5pm
• High school diploma or GED
• Excellent customer service skills required
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.