Office Assistant

Rowan County Housing Authority; Northern (KY, NC); Hybrid; USD 17,000 - 22,000; Part time

Job summary

The Rowan County Housing Authority is seeking a Part-Time Office Assistant to provide clerical, receptionist, and customer service support for our office. The role includes answering phones, greeting visitors, handling mail, data entry, and assisting with forms and notices.

This position requires a high school diploma or equivalent, strong organizational skills, and the ability to maintain confidentiality while interacting with applicants and tenants. Experience in office settings is preferred.

Qualifications

• High school diploma or equivalent required.
• Previous office, clerical, receptionist, or customer service experience preferred.
• Basic computer skills, including Microsoft Word and Outlook.
• Strong organizational skills and attention to detail.
• Ability to communicate professionally and courteously with the public.
• Ability to maintain confidentiality and accurately handle records and information.

Responsibilities

• Answer phones and direct calls to appropriate staff.
• Greet and assist applicants, tenants, vendors, and visitors.
• Provide general information about Housing Authority programs and services.
• Receive, sort, and distribute mail, applications, and documents.
• Perform data entry, scanning, copying, filing, and records maintenance.
• Assist with preparing letters, forms, notices, applications, and meeting materials.
• Accept and record rental payments and issue receipts as assigned.
• Provide routine administrative support to staff.
• Maintain confidentiality of applicant, tenant, financial, and Housing Authority information.
• Perform other clerical and office duties as assigned.

Skills

Excellent communication

Organizational skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Job description

The Rowan County Housing Authority is seeking a dependable and professional Part-Time Office Assistant to provide clerical, receptionist, and customer service support for our office.

• Answer phones and direct calls to appropriate staff.
• Greet and assist applicants, tenants, vendors, and visitors.
• Provide general information about Housing Authority programs and services.
• Receive, sort, and distribute mail, applications, and documents.
• Perform data entry, scanning, copying, filing, and records maintenance.
• Assist with preparing letters, forms, notices, applications, and meeting materials.
• Accept and record rental payments and issue receipts as assigned.
• Provide routine administrative support to staff.
• Maintain confidentiality of applicant, tenant, financial, and Housing Authority information.
• Perform other clerical and office duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous office, clerical, receptionist, or customer service experience preferred.
• Basic computer skills, including Microsoft Word and Outlook.
• Strong organizational skills and attention to detail.
• Ability to communicate professionally and courteously with the public.
• Ability to maintain confidentiality and accurately handle records and information.

Work Schedule

This is a part-time position. Work hours will be established based on the operational needs of the Housing Authority.