Housing Programs & Resident Services Coordinator

ADP, Inc.; Raleigh (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Raleigh Housing Authority in Raleigh, NC is seeking a Housing Management Specialist to perform administrative duties, process rent payments, and support daily office operations. You will serve as a liaison between residents and management, ensuring accurate records and responsive service.

The role involves handling inquiries, assisting with leasing, notices, and program-related tasks in a busy housing office environment. A valid NC driver's license and related certifications may be required.

Qualifications

• High school diploma or equivalent with office experience.
• 1 year of work in a general office or public contact role.
• Housing or social services experience is preferred.

Responsibilities

• Collects and posts rent payments.
• Acts as receptionist and directs guests/contractors.
• Maintains financial records and data in the system.
• Liaises between residents and management on issues.
• Assists supervisor with leasing, inspections, and notices.

Skills

Interpersonal skills

Customer service

Data entry

Typing

Communication

Education

High school diploma

Income/Asset Certification

Tools

Office software

Computer systems

Job description

Raleigh Housing Authority in Raleigh, NC is seeking a Housing Management Specialist to perform administrative duties, process rent payments, and support daily office operations. You will serve as a liaison between residents and management, ensuring accurate records and responsive service.

The role involves handling inquiries, assisting with leasing, notices, and program-related tasks in a busy housing office environment. A valid NC driver's license and related certifications may be required.