Office Assistant

Workstream; Naples (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401k

Job summary

Naples Iron Works, LLC is seeking an Office Assistant in Naples, FL to manage daily office operations and be the first point of contact for customers. This role supports invoicing, scheduling, and coordination with fabrication teams.

The ideal candidate has at least 2 years in an administrative role, strong communication skills, and proficiency with Microsoft Office or Google Workspace. Trade industry experience is a plus.

Qualifications

• Experience in an administrative or office support role.
• Strong customer service and phone skills.
• Proficiency with Microsoft Office or Google Workspace.
• High School Diploma or equivalent.

Responsibilities

• Oversee daily office operations to ensure a positive experience for customers and staff.
• Handle all incoming phone communications, including answering, routing calls, taking messages, and providing initial company information.
• Welcome and assist walk-in visitors, suppliers, and delivery personnel.
• Coordinate scheduling for job site visits, pickups, deliveries, and meetings.
• Create and manage customer invoices and maintain accurate job/customer records using QuickBooks or similar software.
• Support preparation of quotes and work orders in collaboration with estimating and fabrication teams.
• Maintain a clean, organized, and well-stocked front office area.
• Manage mail, deliveries, and materials tracking.
• Assist in project management activities, including customer updates and follow-ups.

Skills

Customer service

Phone skills

Organizational skills

Time management

Microsoft Office

Google Workspace

Education

High School Diploma

Tools

QuickBooks

Invoicing software

Job description

Office Assistant

Naples, FL

Naples Iron Works, LLC is a locally owned metal fabrication company serving Florida markets. We specialize in architectural, structural, and ornamental metal products for commercial and residential projects offering design, fabrication, and installation services. At NIW, we value collaboration, professional growth, and fostering a work environment where everyone’s contributions are recognized and appreciated. We are excited to add an Office Assistant to our supportive, close-knit team.

What we can offer YOU:

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401k
• Pay: Starting at $20/hour, offer dependent on experience

Schedule

• Monday to Friday
• 7AM – 3:30PM

The right candidate will have:

• Minimum 2 years’ experience in an administrative or office support role
• Strong customer service and phone skills—serving as the first point of contact for the company
• Proficiency with Microsoft Office or Google Workspace
• High School Diploma or equivalent
• Ability to work efficiently in a fast-paced, hands-on environment
• Excellent organizational and time management skills
• Experience in a trade or construction-related industry
• Familiarity with QuickBooks or other invoicing/scheduling software (or willingness to learn)

Typical day in the life as an Office Assistant:

• Oversee daily office operations to ensure a positive experience for customers and staff
• Handle all incoming phone communications, including answering, routing calls, taking messages, and providing initial company information
• Welcome and assist walk-in visitors, suppliers, and delivery personnel
• Coordinate scheduling for job site visits, pickups, deliveries, and meetings
• Create and manage customer invoices and maintain accurate job/customer records using QuickBooks or similar software
• Support preparation of quotes and work orders in collaboration with the estimating and fabrication teams
• Maintain a clean, organized, and well-stocked front office area
• Manage mail, deliveries, and materials tracking
• Assist in project management activities, including customer updates and follow-ups
• Collaborate with all NIW team members to achieve shared goals

At Naples Iron Works we offer a wide array of fabrication services. From architectural steels to structural our team is here to not only perform our services at the highest of industry standards but to make sure our customers feel that they are part of the creative process. Our team offers a wide array of fabrication services. From architectural and structural steels to ornamental finishes. We perform our services at the highest of industry standards. These standards ensure long lasting results and satisfaction.