Office Assistant

Quadel; Miami (FL); On-site; USD 27,000 - 36,000; Full time

Job summary

Quadel is seeking an office assistant to perform intermediate administrative tasks under supervision. The role involves receptionist duties, data entry, and general office support in a busy environment.

Qualified candidates will have a high school diploma, basic office software knowledge, and strong English communication skills. Spanish/Creole proficiency is a plus and the position is primarily on-site.

Qualifications

• High school diploma or equivalent is required.
• General knowledge of standard office practices.
• Ability to follow oral and written instructions.
• Proficiency in written and spoken English is required to effectively communicate with customers and team members.
• Spanish/Creole language skills are a plus.

Responsibilities

• Assist team with daily activities; answer phones; greet the public; respond to questions; assist building department customers; type correspondence, forms, reports; maintain records and files; data entry.
• Answer multi-line telephone and connect callers to the proper person.
• Assist clients upon arrival and provide paperwork or referrals; review forms for accuracy and completeness.
• Make copies of correspondence, notices, records, etc.
• Maintain records and files; copy correspondence and notices as needed.
• Collect data for records and reports; enter data into computer system.
• Operate standard office equipment and ensure it is functional.
• Sort and distribute mail.
• Scan and index electronic files.

Skills

English proficiency

Interpersonal skills

Customer service

Data entry

Education

High school diploma or equivalent

Tools

MS Office

Job description

At Quadel, we believe great work starts with great people. That’s why we focus on building teams that care deeply about the communities we serve and the colleagues we work beside every day. We’re currently seeking dedicated professionals who are ready to grow with us and help drive our mission forward.

Job Summary

Performs intermediate administrative work in a variety of office assistance tasks requiring computer, phone and filing skills; does related work as required. Works under regular supervision.

Duties And Responsibilities

• Assist team with daily activities; answers telephone; greets the public; responds to questions; assists all building departments’ customers; types correspondence, forms, reports, etc.; maintains records and files; enters data.
• Performs receptionist and other office assistance tasks; answers multi‑line telephone and connects caller to proper person.
• Assist all clients as they arrive and provide any necessary paperwork or give proper referrals to other agencies; reviews forms for accuracy and completeness.
• Makes copies of correspondence, notices, records, etc.
• Maintains a variety of records and files; makes copies of correspondence, notices, records, etc.
• Collects data for records and reports; enters a variety of data into computer system.
• Operates standard office equipment; ensures office equipment is operational.
• Collects, sort, and distributes mail.
• Ability to scan and index electronic files.
• Prepares large mailings.
• Performs other duties as requested.

Supervisory Responsibilities

None

Qualifications

• Any combination of education and experience equivalent to graduation from high school and some office assistance experience.
• General knowledge of standard office practices.
• Knowledge of various office related software systems.
• Ability to establish and maintain effective working relationships with associates and the general public.
• Ability to follow oral and written instructions.
• Proficiency in written and spoken English is required to effectively communicate with customers, team members, and management.
• Professional working proficiency in Spanish/Creole a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Occasionally required to stand.
• Occasionally required to walk.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally/required to lift/push/carry items up to 25lbs.

Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected status under applicable law.

Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process.

Employment is contingent upon successful completion of pre‑employment requirements, which may include background screening, pre‑employment drug test and verification of credentials.

This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities.