Office Assistant

Mount Rogers; Marion, Northern (VA, KY); Hybride; USD 28 000 - 36 000; Plein temps

Résumé du poste

Mount Rogers Community Service in Marion, VA is seeking an Office Assistant to support daily operations at the assigned facility. The role involves reception, records management, billing preparation, and general administrative tasks to help staff run smoothly.

Ideal candidates have a High School Diploma, strong organizational and communication skills, and the ability to work both independently and as part of a team in a community service setting.

Qualifications

• High School Diploma required.
• Experience in an administrative/office setting preferred.
• Knowledge of office procedures and office machines.

Responsabilités

• Handle reception duties, answer calls, greet visitors, and route to staff.
• Collect fees, reconcile cash, and perform daily bank deposits.
• Maintain electronic health records and process record requests.
• Ensure facility security at opening/closing and secure all doors and access.
• Support day-to-day operations across multiple facilities as needed.
• Attend meetings and complete mandatory trainings.

Connaissances

Typing

Data collection

Computer skills

Oral and written communication

Office procedures

Organization and time management

Interpersonal skills

Independent and team work

Formation

High School Diploma

Description du poste

Office Assistant position provides support services within assigned facility. Assists in the day to day business operations.

ESSENTIAL FUNCTIONS:

• Reception - Answer telephone, fax information, take and distribute messages for staff. Greet individuals and accompanying caregivers, vendors, guests and other staff directing them to the appropriate location. The opening, date stamping, and distribution of mail. Provide contact information for community resources.
• Reimbursement - Collect and receipt fees, and make daily bank deposits. Reconcile money drawer daily. Conduct financial interviews with clients in order to assess/collect fees for services. Obtain individuals' payer information for the purpose of verifying benefits and coverage. Complete documentation regarding collection attempts.
• Records Management - Manage individuals' information in the electronic health record in accordance with agency and regulatory requirements. Scan and attach information into the individuals' electronic health record. Process requests for record information, after approval from Center Director, and within 10 days of receipt.
• Facility Security - Secure the facility at opening and closing; Assure that all monies, doors, windows, are locked at the end of each day.
• Assist in day to day operations which may vary by facility but may include: managing clinical staff's schedules, as well as reschedules and appointments not kept; manage facility's vehicle and hot spot logs; make appointment reminder calls; submit charge account documentation to the administrative office; submit work orders as needed; purchase and order supplies as needed; complete daily schedule reviews; assist in generating reports as needed; complete Rapid Access administrative Assessments.
• Meetings/Trainings - Attend meetings held for a variety of purposes, including in-service trainings. Keeps mandatory training up-to-date.
• Good typing, data collection and computer skills
• Good oral and written communication skills
• Knowledge of office procedures and office machines
• Good organizational and time management skills
• Ability to interact with people in a positive and supportive manner
• Ability to work independently and as a team member

EXPERIENCE/EDUCATION REQUIRED

High School Diploma

Mo Employerunt Rogers Community Service is an Equal Opportunity

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