Office Assistant

University of Kentucky; Lexington, Northern (KY, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

The University of Kentucky is seeking an Office Assistant to support the daily operations of a residence hall. You will provide front-line customer service, maintain housing and payroll records, and assist with check-in/check-out and access control.

This role collaborates with Residence Life staff to promote safety and a welcoming living environment. The position offers weekday hours (7:30 am–4:00 pm during the academic year) and requires a strong focus on operational accuracy and resident

Qualifications

• Provides administrative support for residence hall operations.
• Serves as a primary point of contact for residents, guests, and campus partners.
• Assists with housing processes and daily facility operations.

Responsibilities

• Assist with check-in and check-out processes.
• Manage mail and facility resources for residents.
• Assist with access control and security procedures.
• Provide timely support to students and staff.
• Support payroll and housing records as needed.

Skills

Front-line customer service

Administrative support

Office operations

Tools

Mailroom management

Job description

Click here for more information about equivalencies:

Required License/Registration/Certification

None

Physical Requirements

Some possible lifting (mailbags and packages); and sitting for the majority of the day at the front desk of an undergraduate residence hall.

Shift

7:30 am-4:00 pm, Monday-Friday, when the residence halls are open during the fall and spring semesters.

Job Summary

The Office Assistant (OA) plays a critical role in supporting the daily operations of a University of Kentucky residence hall by providing administrative support, front-line customer service, and risk management assistance. Office Assistants serve as a primary point of contact for residents, guests, and campus partners, helping to ensure smooth facility operations, accurate housing processes, and a welcoming residential environment.

This position is responsible for maintaining housing and payroll records, supporting check-in and check-out processes, managing mail and facility resources, assisting with access control and security procedures, and providing timely support to students and staff. Office Assistants work closely with Residence Life professional staff and campus partners to promote safety, organization, and positive community experiences within the residence hall.

Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.

Skills / Knowledge / Abilities

Does this position have supervisory responsibilities?

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Deadline to Apply

Deadline to Apply 08/21/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume
• Cover Letter

Optional Documents

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