Staff Support Associate II

University of Kentucky; Lexington, Northern (KY, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The University of Kentucky Undergraduate Admissions office seeks a role focused on clear and proactive communication with prospective students, current students, families and counselors. The position involves in-person traffic, email, phone, and various channels to foster engagement.

Daily duties include data entry and review of applications, document scanning, mail processing, and downloading documents, supporting a student-centered culture in Student Success.

Qualifications

• Word processing skills required.
• Experience with multi-line phone systems preferred.
• Proficiency with Microsoft Outlook.

Responsibilities

• Communicate clearly with prospective students, current students, parents/guardians, high school counselors, on-campus partners and the general community in Undergraduate Admissions.
• Handle communications in person, by email, phone and other channels.
• Assist with data entry of documents received by Undergraduate Admissions.

Skills

Word Processing

Multi-Line Phone System

Microsoft Outlook

Job description

Click here for more information about equivalencies:

Required License/Registration/Certification

None

Physical Requirements

Requires handling, pushing or pulling of light-weight objects up to 20lbs, some standing or walking.

Shift

Monday – Friday: 8:00 am – 5:00 pm (40 hours a week); and some seasonal overtime possibilities.

Job Summary

This position is responsible for clear and strong communication with prospective students, current students, parents/loved ones/guardians, high school counselors, on campus partners and the general internal and external community in the Undergraduate Admission office. This is done through in person traffic, email, phone and other communication channels. Strong organization and communications skills are desired. This position also is responsible for supporting the data entry of documents received by the Office of Undergraduate Admissions. Daily responsibilities include application entry and review, document scanning, mail processing, and document downloading as needed. The University of Kentucky Office for Student Success operates from a student-centered foundation. We seek to build a strong community through the care of and concern for every member of Student Success. We cultivate a learning environment where people are seen and valued We strive to revolutionize student success practice through a culture of ingenuity, excellence, agency, and accountability.
Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.

Skills / Knowledge / Abilities

Word Processing, Multi-Line Phone System, Microsoft Outlook

Does this position have supervisory responsibilities?

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Deadline to Apply

Deadline to Apply 09/04/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume
• Cover Letter

Optional Documents

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