Office Assistant

Above All Home Care LLC; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible schedule

Free food & snacks

Opportunity for advancement

Job summary

Above All Home Care LLC in Houston, TX seeks an Office Assistant to provide essential administrative support in a fast-paced home care setting. You will assist with recruiting, onboarding, client orientations, and office operations to keep daily functions running smoothly.

The role requires organizational prowess, strong communication, and discretion with sensitive information, with healthcare experience a plus. Join a compassionate team committed to quality care and client satisfaction.

Qualifications

• High school diploma or GED required; associate's degree or administrative training a plus.
• 1+ years of experience in an office or administrative support role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with excellent attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Experience in healthcare or home care is a plus.

Responsibilities

• Post job openings, review applications, and screen caregiver candidates by phone and in person.
• Schedule and conduct interviews, check references, and help make hiring decisions.
• Coordinate background checks, drug screenings, and other pre-employment requirements according to state regulations and agency policy.
• Plan and lead caregiver orientation covering agency policies, client rights, safety, confidentiality, documentation, and job expectations.
• Maintain accurate and complete personnel files and track expiring certifications, training, and compliance items.
• Conduct client orientations that explain services, agency policies, client rights, scheduling, and how to contact the office.
• Help clients and families with questions and concerns, and pass issues on to management when needed.
• Help match caregivers with clients based on needs, preferences, and availability.
• Travel to clients’ homes to conduct scheduled and as-needed supervisory visits.
• Observe care, confirm the care plan is being followed, gather client and family feedback, and document findings.
• Identify concerns about care quality, safety, or changes in client condition and report them promptly.
• Answer and route incoming calls professionally, including inquiries from potential clients, caregivers, families, and referral sources.
• Take accurate messages and complete intake information for new client inquiries.
• Help with scheduling, call-offs, and shift coverage as needed.
• Maintain office organization, filing systems, and supplies.
• Perform other administrative duties as assigned.

Skills

Organizational skills

Verbal communication

Written communication

Discretion with sensitive information

Office experience

Education

High school diploma or GED

Associate's degree / administrative training

Tools

Microsoft Office Suite

Job description

Benefits:

• Flexible schedule
• Free food & snacks
• Opportunity for advancement

About the Role:

Above All Home Care LLC is looking for a motivated and organized Office Assistant to join our growing team in Houston, TX. This is a fantastic opportunity to play a key support role in a compassionate company dedicated to delivering exceptional home care services. If you thrive in a fast-paced environment and love keeping things running smoothly, we want to hear from you!

Responsibilities:

Recruiting and Hiring

• Post job openings, review applications, and screen caregiver candidates by phone and in person
• Schedule and conduct interviews, check references, and help make hiring decisions
• Coordinate background checks, drug screenings, and other pre-employment requirements according to state regulations and agency policy

Caregiver Onboarding and Orientation

• Manage new-hire paperwork, including I-9s, tax forms, certifications, and required documentation
• Plan and lead caregiver orientation covering agency policies, client rights, safety, confidentiality, documentation, and job expectations
• Maintain accurate and complete personnel files and track expiring certifications, training, and compliance items

Client Orientation and Support

• Conduct client orientations that explain services, agency policies, client rights, scheduling, and how to contact the office
• Help clients and families with questions and concerns, and pass issues on to management when needed
• Help match caregivers with clients based on needs, preferences, and availability

Supervisory Visits

• Travel to clients’ homes to conduct scheduled and as-needed supervisory visits
• Observe care, confirm the care plan is being followed, gather client and family feedback, and document findings
• Identify concerns about care quality, safety, or changes in client condition and report them promptly

Office Operations and Communication

• Answer and route incoming calls professionally, including inquiries from potential clients, caregivers, families, and referral sources
• Take accurate messages and complete intake information for new client inquiries
• Help with scheduling, call-offs, and shift coverage as needed
• Maintain office organization, filing systems, and supplies
• Perform other administrative duties as assigned

Requirements:

• High school diploma or GED required; associate's degree or administrative training a plus
• 1+ years of experience in an office or administrative support role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational skills with excellent attention to detail
• Excellent verbal and written communication skills
• Ability to handle sensitive and confidential information with discretion
• Experience in a healthcare or home care setting is a plus

About Us:

Above All Home Care LLC is a trusted home care provider serving the Houston, TX community with a commitment to compassion, dignity, and quality care. Our clients rely on us to deliver personalized support that helps them live comfortably and independently at home. We pride ourselves on building a team of dedicated professionals who share our passion for making a real difference in people's lives.