Office Assistant

Pomp's Tire Service, Inc.; Estherville (IA); Hybrid; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance and Disability

401(k) with company match

Paid Time Off

Employee Discounts

Career Growth Opportunities

Job summary

Pomp's Tire Service, Inc. in Estherville, IA is seeking an Office Assistant to support store operations and customer communications. The role is essential for maintaining smooth interactions with customers and ensuring accurate records.

The ideal candidate will have a high school diploma, strong communication skills, and proficiency in Microsoft Office. This on-site position offers comprehensive benefits and growth opportunities within a long-established tire service company.

Qualifications

• High school diploma or equivalent required.
• Strong ability to work independently with minimal supervision.
• Excellent communication skills for customer and coworker interactions.
• Proficiency in Microsoft Office programs and basic records management.

Responsibilities

• Answer and direct incoming phone calls professionally and efficiently
• Provide accurate information and assistance to callers
• Relay messages to the appropriate personnel in a timely manner
• Help maintain organized records for production orders, invoices, and shipments, including aftermarket transactions
• Assist with billing and invoice processing
• Welcome and assist visitors, notifying the appropriate team members as needed
• Manage the distribution of incoming mail and packages
• Perform additional tasks as assigned by the supervisor

Skills

Communication

Independent work

Record keeping

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Job description

809 Central Ave, Estherville, IA 51334, USA

Job Description

Posted Friday, September 4, 2026 at 6:00 AM

At Pomp’s, we don’t idle—we drive careers forward ! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence .

We’re currently looking for an Office Assistant to join our team and play a critical part in our store operations. This dynamic role is responsible for assisting store operations and procedures while overseeing communication with customers and clients to ensure smooth and efficient interactions.

Why Join Us?

• Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates
• Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
• Retirement Savings – 401(k) with company match
• Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one
• Employee Discounts – Save on company products
• Career Growth – Opportunities for skill development and advancement

What You’ll Do:

• Answer and direct incoming phone calls professionally and efficiently
• Provide accurate information and assistance to callers
• Relay messages to the appropriate personnel in a timely manner
• Help maintain organized records for production orders, invoices, and shipments, including aftermarket transactions
• Assist with billing and invoice processing
• Welcome and assist visitors, notifying the appropriate team members as needed
• Manage the distribution of incoming mail and packages
• Perform additional tasks as assigned by the supervisor

What You Need:

• High school diploma or equivalent required
• Strong ability to work independently with minimal supervision
• Proficiency in Microsoft Office programs
• Excellent communication skills for interacting with customers and coworkers
• Attention to detail with the ability to read and verify work order information accurately

EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information

809 Central Ave, Estherville, IA 51334, USA