Counter Sales and Office Admin

Pomp's Tire Service; Town of Brunswick (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits

Retirement Savings (401k)

Paid Time Off

Employee Discounts

Career Growth

Job summary

Pomp's Tire Service in Wisconsin is seeking a Counter Sales and Office Admin who will manage front-desk operations, handle customer inquiries, and support billing and order processing. You will help customers select tires and services while maintaining accurate records and timely communications with the team.

You should be a self-starter with strong communication, detail orientation, and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Previous sales experience preferred.
• Proficiency in Microsoft Office programs.
• Basic computer skills required.
• Excellent communication skills to interact effectively with customers and coworkers.
• Attention to detail with the ability to read and verify work order information.

Responsibilities

• Answer and direct incoming phone calls efficiently, ensuring a seamless communication experience
• Provide accurate information to callers regarding products and services
• Assist customers in selecting the right tires and services to meet their needs
• Deliver messages promptly to the appropriate team members
• Maintain organized records related to production orders, invoices, shipments, and aftermarket transactions
• Support billing and invoicing processes to ensure accuracy and efficiency
• Greet and assist visitors, directing them to the appropriate personnel
• Manage the distribution of incoming mail and packages
• Perform additional duties as assigned by the supervisor to support daily operations

Skills

Excellent communication

Attention to detail

Independent worker

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence. We're currently looking for a Counter Sales and Office Admin to join our team and play a critical part in our daily operations. This dynamic role is responsible for managing office operations and procedures while overseeing communication with customers and clients to ensure smooth and efficient interactions.

Why Join Us?

• Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable rates
• Supplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
• Retirement Savings - 401(k) with company match
• Paid Time Off - Holidays, sick time, vacation, and special "Happy Days" for life events available day one
• Employee Discounts - Save on company products
• Career Growth - Opportunities for skill development and advancement

What You'll Do:

• Answer and direct incoming phone calls efficiently, ensuring a seamless communication experience
• Provide accurate and helpful information to callers regarding products and services
• Assist customers in selecting the right tires and services to meet their needs
• Deliver messages promptly to the appropriate team members
• Maintain organized records related to production orders, invoices, shipments, and aftermarket transactions
• Support billing and invoicing processes to ensure accuracy and efficiency
• Greet and assist visitors, directing them to the appropriate personnel
• Manage the distribution of incoming mail and packages
• Perform additional duties as assigned by the supervisor to support daily operations

What You Need:

• High school diploma or equivalent required
• Previous sales experience preferred
• Strong ability to work independently with minimal supervision
• Proficiency in Microsoft Office programs
• Basic computer skills required
• Excellent communication skills to interact effectively with customers and coworkers
• Attention to detail with the ability to read and verify work order information

EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information