Office Assistant

Hireology; Cameron Park (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hireology is seeking an Office Assistant to join our team in Cameron Park, CA. This friendly, organized role supports caregivers, clients, families, and the office team, handling phones, onboarding, scheduling coordination, and HR tasks as needed.

You will use WellSky and Zingage, maintain files, assist with compliance and documentation, and help ensure smooth daily operations and excellent service for all stakeholders.

Qualifications

• Excellent communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable multitasking in a fast-paced environment.
• Team player with a positive attitude.
• Comfortable with technology and willing to learn new systems.
• Experience with WellSky, home care, healthcare, staffing, or scheduling is a plus.
• Ability to maintain accurate electronic and physical files.
• Strong administrative and HR-related support skills.

Responsibilities

• Answer phones and provide warm, professional customer service.
• Use WellSky and Zingage to manage information and communicate with caregivers and clients.
• Support caregiver onboarding, paperwork, training, and new caregiver/client introduction visits.
• Help coordinate new client starts and prepare welcome materials.
• Assist with caregiver call-outs and coverage needs alongside the Scheduling team.
• Assist with incoming lead calls, gather information, and ensure timely follow-up with prospects.
• Maintain accurate electronic and physical client/caregiver files.
• Assist with compliance tracking, documentation, and HR-related administrative tasks.
• Provide support to the HR, Scheduling, Recruiting, and Client Services teams.

Skills

Customer service

Communication

Organized

Detail-oriented

Multitasking

Team player

Tech-savvy

Learn new systems

Tools

WellSky

Zingage

Job description

We’re looking for afriendly, organized, tech-savvyOfficeAssistantto join our Senior Helpers team! This is a fast-paced, people-focused role supporting our caregivers, clients, families, andofficeteam.

What You'll Do

• Answer phones and provide warm, professional customer service.
• UseWellSky and Zingageto manage information and communicate with caregivers and clients.
• Support caregiver onboarding, paperwork, training, andnew caregiver/client introduction visits.
• Help coordinate new client starts and prepare welcome materials.
• Assist with caregivercall-outs and coverage needsalongside the Scheduling team.
• Assist withincoming lead calls, gather information, and help ensure prospects receive timely follow-up.
• Maintain accurate electronic and physical client/caregiver files.
• Assist with compliance tracking, documentation, and other HR-related administrative tasks.
• Provide support to the HR, Scheduling, Recruiting, and Client Services teams.
• Jump in wherever needed to keep the office running smoothly and our caregivers and clients supported.

Schedule: Monday through Friday 9:00 am - 5:00 pm with on call rotation with support.

What We're Looking For

• Excellent communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable multitasking
• Team Player
• Comfortable with technology and willing to learn new systems.
• Experience withWellSky, home care, healthcare, staffing, or scheduling is a plus.
• A positive, team-oriented attitude and a genuine desire to help people.

Why This Role Matters

You’ll be one of the people helping make surecaregivers feel supported, clients feel cared for, and no call, lead, or important detail falls through the cracks.

If you’re someone who enjoys people, problem-solving, and being the person the team can count on,we’d love to meet you!