Medical Office Assistant

North-American-Medical-Associates; Newark (DE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

PTO

401k

Other benefits

Job summary

North American Medical Associates is seeking a reliable Office Assistant to support front desk operations and assist the clinical team. You will register and check out patients, collect Co-Pays, maintain records and explain common procedures.

Role requires strong customer service skills, professionalism, and experience in healthcare settings. Occasional travel between offices is required; benefits include medical, dental, vision, and 401k.

Qualifications

• Front desk duties including greeting patients and answering calls.
• Registering and checking out patients; collecting co-pays.
• Maintaining patient confidentiality per HIPAA guidelines and HIPAA compliance.

Responsibilities

• Greet patients and answer phone; register and check out patients.
• Collect co-pays and balances; verify updated demographics.
• Record patient information in ECW; assist with MRI prior approvals.
• Assist with prior authorizations for medications; complete forms at check-in/out.
• Assist nurse and office manager with inventory and ordering materials.
• Support HIPAA compliance and confidentiality in all tasks.
• Travel between offices for cross-coverage.

Skills

Front desk

Customer service

HIPAA compliance

Inventory management

Medical terminology

Communication

Education

High school diploma

Some college

Tools

ECW

Microsoft Office

Job description

About the Organization

North American Medical Associates is a fast-growing multi-specialty medical practice with a team of doctors and professionals devoted to the art of diagnosing, managing and treating disorders. We also aim to go beyond treatment to improve a patient's quality of life. We provide care that is personalized for each patient. We offer a variety of services ranging from interventional procedures, therapy, medication management along with minimally invasive surgery including permanent placement of dorsal column stimulators. Our goal is to improve quality of life and provide an enhanced sense of wellbeing through an integrated approach. Our providers are board certified pain specialists with primary board certifications in either Anesthesiology.

We have affiliations with organizations like Virtua, Jefferson Health, Cooper Medical Center in NJ, Jefferson Health, Main Line Health in PA. NAMA is a fast-paced organization that values our employees and our providers, while serving our communities. We offer excellent benefits, that includes healthcare benefits, PTO and 401k.

Description

North American Medical Associates is a fast growing multi-speciality medical practice witha team of doctors and professionals devoted to the art of diagnosing, managing and treating disordres. We also aim to go beyond treatment to imporve quality of life and productivity.

We are searching for a reliable Office Assistant to provide excellent customer service at our front desk operations and various support duties to our clinical team. The office assistant will work directly with healthcare practice staff to register and check out all patients, collect test samples, maintain patient records, explain common medical procedures and assist in the overall success of our day.

Office Assistant responsibilities and duties

• Work in the front office taking care of tasks such as answering phone calls and greeting patients as they enter the office. Register and or check out all patients for appointments, Collect Co-Pays and or Account balances
• Obtain updated Demographics at each visit
• Record patient information in ECW. Assist patients with obtaining MRI prior Approva
• Assist patients with obtaining Prior Authorizations for Medications
• Assist patients with necessary forms at check in or check out
• Assist the nurse and office manager in maintaining the medical inventory and placing orders for new materials as needed. Assist the Office Manager with tasks assigned.
• Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice.
• Always practice good customer service in all situations.
• Occasional travel between offices is required for cross coverage of our Practice locations.

Benefits

• Medical
• Dental
• Vision
• Prescription
• PTO
• 401k
• other miscellaneous benefits

Hourly rate: $18 and up depending on experience

Position Requirements

• High School Graduate, some college preferred
• CPR license preferred
• Preferred 2+ years of experience working for a healthcare practice or hospital
• High level of professionalism
• Strong customer service skills
• Inventory management experience
• Excellent written and verbal communication skills

Full-Time/Part-Time Full-Time and/or Part-Time

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.