Office Administrator - Wraparound Program (On-site)

Clarvida; Santa Ana (CA); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Vacation leave

Sick leave

Up to 10 paid holidays

Medical, dental, vision insurance

DailyPay

Training & development

401(k)

Licensure supervision

Employee Assistance Program (EAP)

Pet insurance

Perks @ Clarvida: shopping, travel,Ver

Equal Opportunity Employer

Job summary

Clarvida in Santa Ana, CA is seeking an Office Administrator for the High Fidelity Wraparound Program to support day-to-day operations, scheduling, billing support, and documentation workflows in an on-site office.

You will serve as a key point of contact for clients, families, staff, and partners, ensuring HIPAA compliance and accurate records while delivering compassionate administrative support in a dynamic behavioral health environment.

Qualifications

• High school diploma or GED required
• Minimum of one year of administrative, clerical, customer service, or office support experience
• Strong organizational and time management skills
• Excellent written, verbal, and interpersonal communication skills
• Strong attention to detail and ability to maintain accurate records
• Intermediate computer proficiency, including Microsoft Word, Excel, Outlook, and electronic record systems
• Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment

Responsibilities

• Answer and direct incoming phone calls and assist callers with general program inquiries
• Welcome clients, families, and visitors and direct them to appropriate staff and services
• Schedule meetings, appointments, and program-related activities
• Prepare correspondence, reports, forms, and other administrative documents
• Maintain electronic and paper filing systems in accordance with organizational standards
• Process incoming and outgoing mail, faxes, and other communications
• Maintain inventory of office supplies and coordinate ordering as needed
• Assist with staff onboarding and administrative set-up activities
• Support data entry, billing preparation, and documentation workflows
• Assist with Medi-Cal, client billing, and other program-related administrative functions
• Prepare meeting agendas, take meeting notes, and distribute minutes as required
• Assist with audits, reporting requirements, and special projects
• Coordinate office equipment maintenance and facility-related requests
• Maintain compliance with HIPAA, confidentiality requirements, and professional standards
• Support program leadership with administrative projects and operational initiatives
• Perform additional duties as assigned to support program operations

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Customer service

Office software

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Clarvida in Santa Ana, CA is seeking an Office Administrator for the High Fidelity Wraparound Program to support day-to-day operations, scheduling, billing support, and documentation workflows in an on-site office.

You will serve as a key point of contact for clients, families, staff, and partners, ensuring HIPAA compliance and accurate records while delivering compassionate administrative support in a dynamic behavioral health environment.