Community-Based Wraparound Care Coordinator

Pathways; Santa Ana (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Holidays

Healthcare

DailyPay

Education & training

401(k)

Licensing supervision

EAP

Pet insurance

Perks program

Mileage reimbursement

Company cellphone

Job summary

Clarvida is seeking a Personal Service Coordinator (PSC) for the High Fidelity Wraparound program in Santa Ana, CA. The role involves intake, care planning, and coordinating services for children, youth, and families with complex behavioral health needs.

Responsibilities include home visits, documentation, and cross-agency collaboration. Requires a BA/BS and at least four years in related fields, plus CA driver license and strong communication skills.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, Sociology, Behavioral Sciences, or a related field.
• Minimum of four years of experience in behavioral health, social services, child welfare, case management, care coordination, or a related field.
• Up to two years of graduate education may be substituted for experience requirements on a year-for-year basis.
• Experience working with individuals and families experiencing complex behavioral health challenges.
• Strong documentation, organizational, and communication skills.
• Ability to work independently and make sound decisions with minimal supervision.
• Intermediate computer proficiency and experience with electronic documentation systems.

Responsibilities

• Conduct intake assessments and comprehensive evaluations to identify client strengths, needs, and goals.
• Develop and implement individualized care plans in partnership with clients, families, and treatment teams.
• Coordinate services and facilitate access to community-based resources and supports.
• Provide ongoing care coordination and monitor service effectiveness.
• Conduct home visits and community-based meetings to support client engagement and progress.
• Maintain regular contact with clients, families, providers, and community partners.
• Complete accurate and timely documentation, including progress notes and billing documentation.
• Develop and maintain professional working relationships with agencies and service providers.
• Participate in treatment team meetings and interdisciplinary collaboration activities.
• Meet assigned productivity and performance expectations.
• Maintain compliance with HIPAA, ethical standards, and professional boundaries.
• Provide transportation and accompany clients to appointments, services, or community activities as needed.
• Participate in assigned after-hours response duties as required by the program.
• Perform additional duties as assigned

Skills

Documentation skills

Organizational skills

Communication skills

Independent work

Computer proficiency

Driver's license

Education

Bachelor’s degree in Social Work or related field

Tools

Electronic documentation systems

Job description

Clarvida is seeking a Personal Service Coordinator (PSC) for the High Fidelity Wraparound program in Santa Ana, CA. The role involves intake, care planning, and coordinating services for children, youth, and families with complex behavioral health needs.

Responsibilities include home visits, documentation, and cross-agency collaboration. Requires a BA/BS and at least four years in related fields, plus CA driver license and strong communication skills.