Office Administrator Manager

SYNERGY HomeCare; Town of Oconomowoc (WI); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive pay 60-65k

Bonus eligibility

PTO

Insurance coverage

Referral program

Training provided

Job summary

SYNERGY HomeCare is hiring an Office Manager to work with the owner in our Wisconsin home care agency. You will supervise caregivers and office staff, oversee scheduling, payroll, invoicing, and client communications, and maintain accurate records in our systems.

We offer a competitive salary ($60,000–$65,000), semi-annual bonus eligibility, PTO, training, and advancement opportunities. The ideal candidate has two years of supervisory experience in home care and strong leadership and

Qualifications

• Two years of supervisory or management experience in home care preferred.
• High School diploma (with office administration experience) or Associates/Bachelor’s degree preferred.
• Strong leadership and organizational skills.
• Customer service oriented with empathy and reliability.

Responsibilities

• In-office Mon. - Fri. 9AM - 5 PM.
• Oversight of caregivers and future office staff.
• Manages scheduling and support for caregivers.
• Supervises the coordination of overall office communications.
• Answers the phone and routes calls to the appropriate staff.
• Supports intake calls from clients along with Owner.
• Processes and responds to incoming correspondence; documents communications in online systems.
• Coordinates and reports on payroll, invoicing and related accounting reports.
• Enters and maintains client, employee, payroll and billing data in systems.
• Responsible for ordering and maintaining office supplies and equipment.
• Review weekly hours scheduled versus hours billed.
• Coordinate leadership and training for office staff.
• Maintains client and employee relationships and documentation.
• Responsible for meeting goals set by owner.

Skills

Leadership

Management experience

Customer service

Organizational skills

Education

High School diploma

Associates degree

Bachelor’s degree

Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as an Office Manager, you will feel appreciated, recognized, and rewarded.

Do you:

• Exhibit leadership qualities?

• Set an example for the team you work with?

• Enjoy guiding your team to help others?

• Take charge with compassion, empathy, and a warm smile?

We are hiring an Office Manager who will work closely with the Owner in our fast growing care team who exhibits these qualities. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to join our dedicated team to support our caregivers and clients. We are seeking an Office Manager to join our independently owned and operated national agency who will report directly to the owner.

We are scheduling interviews immediately for the Office Manager position. What you should know about the Office Manager position with SYNERGY HomeCare:

Office Manager Benefits:

• Competitive pay ranges between $60,000 - $65,000

• Semi-annual bonus eligibility

• Internal advancement opportunities

• PTO and travel allowances.

• Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.

• Employee / Caregiver referral bonus program

• Paid on-the-job training

Office Manager Responsibilities:

• In-office Mon. - Fri. 9AM - 5 PM

• Oversight of caregivers and future office staff

• Manages scheduling and support for caregivers

• Supervises the coordination of overall communication in the office

• Answers the phone and gives accurate information to the caller or routes the call to the appropriate individual

• Supports in-take calls from clients along with Owner

• Processes and responds to incoming correspondence; documents communications in online software platforms

• Coordinates prepares, and reports on various client, caregiver, and office staff payroll/invoicing and related accounting reports on a routine basis as required

• Enters and maintains correct client, employee, payroll, billing, and accounting data information and backup system as required

• Responsible for ordering and maintaining office supplies, forms, and office equipment

• Review weekly hours scheduled versus hours billed

• Coordinate leadership and training for office staff

• Maintains client and employee relationships and supportive documentation

• Responsibility for meeting goals set by owner

Office Manager Requirements:

• Experience – Two (2) years supervisory or management experience in home care preferred

• Education – High School (with prior office administration experience) or Associates or Bachelor’s degree preferred

• Soft Skills – Leadership skills, human relations abilities, customer satisfaction skills, and organizational skills

• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.