Office Administrator - Lansdale, PA

Coastline Academy; Lansdale (Montgomery County); Hybride; USD 28 000 - 29 000; Temps partiel

Résumé du poste

Coastline Academy is seeking an Office Administrator in Lansdale, PA to assist the Operations Manager and keep daily office operations running smoothly. This role blends administrative tasks with light logistics and requires strong organizational and communication skills.

You will manage supplies, document handling, scheduling inquiries, and act as a friendly point of contact for customers while upholding company standards and a customer-first mindset.

Qualifications

• Proven experience in office administration or a similar role.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent communication and collaboration with team members.
• Valid driver's license with clean driving record.
• Proficiency with Slack, Gmail, Google Sheets, and Google Docs.
• Detail-oriented and compliant with standards.
• Proactive problem-solver in a dynamic environment.
• Bilingual preferred.
• Strong multitasking skills balancing admin and operational duties.
• Bilingual preferred.

Responsabilités

• Ensure office supplies are stocked and equipment is in good working condition.
• Maintain and organize office files; ensure proper completion of state-required documentation.
• Scan and upload documents and mail as needed.
• Oversee office cleanliness and assist with cleaning tasks.
• Serve as a secondary contact for resolving customer inquiries and concerns.
• Provide support to customers by addressing scheduling, documentation, or service questions.
• Collaborate with team to deliver consistent customer experiences.
• Maintain a customer-first mindset to enhance satisfaction and loyalty.
• Ensure all customer interactions align with company values and service standards.

Connaissances

Organizational skills

Communication skills

Team collaboration

Multitasking

Problem-solving

Bilingual

Outils

Slack

Gmail

Google Sheets

Google Docs

Description du poste

Description

Location: Lansdale, PA

Schedule: Tuesday - Friday (12pm - 5pm) / Saturday (9am - 1pm)

Pay: $20-$21/hr

About Us:

Founded in 2017, Coastline Academy is the largest behind-the-wheel driver education company in the United States. Currently in 9 states and growing, we are a people-first, technology-centric company with a focus on transparency and efficiency. We are on a mission to rid the world of car crashes by teaching students to be safe and confident drivers for life.

About This Role:

The Office Administrator is a pivotal role responsible for assisting our operations Manager to ensure smooth office operations. This role involves a combination of administrative and logistical responsibilities, requiring exceptional organizational and communication skills.

Key Responsibilities:

• Ensure office supplies are stocked, and necessary equipment is in good working condition.
• Maintain organization of office files and ensure proper completion of state-required documentation, including certificates and drive logs.
• Scan and upload documentation and mail as needed.
• Oversee office cleanliness standards and assist with cleaning tasks as needed to maintain a professional and welcoming environment.
• Serve as a secondary point of contact for resolving customer inquiries and concerns, ensuring prompt and professional communication.
• Provide exceptional support to customers by addressing scheduling, documentation, or service-related questions.
• Collaborate with team members to deliver consistent and positive customer experiences.
• Maintain a customer-first mindset, proactively identifying opportunities to enhance satisfaction and loyalty.
• Ensure all customer interactions align with company values and service standards.

Requirements

Qualifications:

• Proven experience in office administration or a similar administrative role.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent communication skills and the ability to collaborate with team members.
• Valid driver's license with a clean driving record.
• Proficiency in tools like Slack, Gmail, Google Sheets, Google Docs and office productivity software.
• Detail-oriented and committed to maintaining compliance standards.
• A proactive problem-solver who thrives in a dynamic environment.
• Ability to foster a collaborative and supportive team atmosphere.
• Strong multitasking skills and ability to balance administrative and operational responsibilities.
• Bilingual preferred

Physical Requirements:

• Must be able to sit for prolonged periods of time
• Must be able to bend, stoop, kneel, touch, feel
• Must be able to lift up to 25 pounds at times

We are an Equal Opportunity Employer. That means that we support diversity and inclusion and do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal or state law or local ordinance.