Front-Office & Operations Manager

Pomp; South Saint Paul (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision

Life & disability insurance

401(k) match

Paid time off

Employee discounts

Career growth

Job summary

Pomp’s Tire Service is seeking an Office Manager to coordinate store operations and communications with customers and clients. This role keeps records, handles billing, and ensures smooth daily workflow in a fast-paced environment.

You will answer calls, relay messages, manage mail and shipments, and support staff with invoices and production orders. Strong MS Office skills and independence are essential, with a focus on accuracy and customer service.

Qualifications

• High school diploma or equivalent.
• Ability to work independently with minimal supervision.
• Proficiency in Microsoft Office programs.
• Excellent communication skills for interacting with customers and coworkers.
• Attention to detail with the ability to read and verify work order information accurately.

Responsibilities

• Answer and direct incoming phone calls professionally and efficiently.
• Provide accurate information and assistance to callers.
• Relay messages to the appropriate personnel in a timely manner.
• Help maintain organized records for production orders, invoices, and shipments, including aftermarket transactions.
• Assist with billing and invoice processing.
• Welcome and assist visitors, notifying the appropriate team members as needed.
• Manage the distribution of incoming mail and packages.
• Perform additional tasks as assigned by the supervisor.

Skills

Communication skills

Independent worker

Microsoft Office

Education

High school diploma

Tools

Microsoft Office suite

Job description

Pomp’s Tire Service is seeking an Office Manager to coordinate store operations and communications with customers and clients. This role keeps records, handles billing, and ensures smooth daily workflow in a fast-paced environment.

You will answer calls, relay messages, manage mail and shipments, and support staff with invoices and production orders. Strong MS Office skills and independence are essential, with a focus on accuracy and customer service.