Office Administrator — Flexible Hours, Training & Growth

Pro-Tech Air Conditioning & Plumbing Service, Inc.; Winter Park (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Year-round work

Weekly pay

PTO and holidays

Medical, dental, vision benefits

HSA

FSA

Employee discounts

Short-term life insurance

Life insurance

Job summary

Southern Home Services is seeking an Office Administrator to support customer inquiries and coordinate service scheduling. The role reports to management and acts as a liaison among customers, technicians, and sales teams.

The ideal candidate has at least 1 year of administrative or customer service experience, strong communication skills, and a client-focused mindset in a busy office environment. This is a non-exempt, full-time position with growth opportunities.

Qualifications

• Minimum of 1-year administrative or customer service experience in an office setting is required.
• Ability to cultivate strong rapport with customers and co-workers.
• Organize, prioritize and manage time to complete tasks.
• Work well independently with integrity in a structured environment.
• Enjoy helping others with patience and empathy.

Responsibilities

• Answer incoming customer requests in a professional & friendly manner.
• Liaise between customers, technicians, salespersons & management.
• Schedule service and routine maintenance appointments.
• Maintain & update customer records based on interactions.
• Process invoice payments and provide product/service information.
• Troubleshoot customer issues and maintain knowledge of products/services.
• Participate in in-house training on products and office software.
• Perform additional duties as assigned.

Skills

Administrative experience

Customer service

Communication skills

Time management

Job description

Southern Home Services is seeking an Office Administrator to support customer inquiries and coordinate service scheduling. The role reports to management and acts as a liaison among customers, technicians, and sales teams.

The ideal candidate has at least 1 year of administrative or customer service experience, strong communication skills, and a client-focused mindset in a busy office environment. This is a non-exempt, full-time position with growth opportunities.