Office Administrator/Account Manager

One Stop Expo; Las Vegas (NV); Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

One Stop Expo in Las Vegas, NV seeks an Office Administrator/Account Manager to manage daily office operations and serve as the primary contact for clients. You will prepare quotes, process orders, track project status, and collaborate with production teams to ensure timely delivery.

The role emphasizes customer service, organization, and streamlining administrative processes to improve efficiency and client satisfaction.

Formación

• Prior experience in Administration and customer service, or print production is preferred.
• Excell ent written and verbal communication skills.
• Strong organizational and time management abilities.
• Familiarity with print job workflows or ticketing systems is a plus.

Responsabilidades

• Act as the primary point of contact for assigned client accounts.
• Communicate with existing customers via phone, email, and in person to gather project details, confirm timelines, and resolve issues.
• Draft and process print tickets accurately, ensuring all specifications are captured clearly for the production team.
• Coordinate with internal departments (design, production, logistics) to ensure jobs are delivered on time and meet client expectations.
• Maintain organized records of communication, job orders, and project files.
• Assist with follow-up after project delivery to ensure satisfaction and gather feedback.
• Support other administrative tasks as needed.

Conocimientos

Communication skills

Organizational skills

Time management

Office software

Ticketing systems

Multitasking

Calm under pressure

Proactive attitude

Herramientas

Office software

Descripción del empleo

Role Description The Office Administrator/Account Manager is a full-time, on-site role based in Las Vegas, NV. This role manages daily office operations, including handling correspondence, organizing records, coordinating schedules, and maintaining office equipment and supplies. The position also involves serving as a primary point of contact for clients, managing accounts, preparing quotes, processing orders, and tracking project status to ensure timely delivery. The Office Administrator/Account Manager will collaborate with production teams, support customer service efforts, and help streamline administrative processes to enhance efficiency and client satisfaction.

Responsibilities

• Act as the primary point of contact for assigned client accounts.
• Communicate with existing customers via phone, email, and in person to gather project details, confirm timelines, and resolve issues.
• Draft and process print tickets accurately, ensuring all specifications are captured clearly for the production team.
• Coordinate with internal departments (design, production, logistics) to ensure jobs are delivered on time and meet client expectations.
• Maintain organized records of communication, job orders, and project files.
• Assist with follow-up after project delivery to ensure satisfaction and gather feedback.
• Support other administrative tasks as needed.

Key Qualifications

• Prior experience in Administration and customer service, or print production is preferred.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Proficient with office software.
• Familiarity with print job workflows or ticketing systems is a plus.
• Ability to multitask, stay calm under pressure, and adapt to changing priorities.
• Friendly and professional demeanor with a proactive attitude.