Office Administrator (26743)

LEVI, RAY & SHOUP, INC; Springfield (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

Join a dynamic team at a forward-thinking company that has thrived for over 45 years in the IT industry. As an Office Administrator, you will play a vital role in managing administrative processes and providing support to sales and technical teams. Your attention to detail and organizational skills will ensure smooth operations, from setting up contracts to handling customer inquiries. This is an exciting opportunity to contribute to a company that values innovation and growth, all while working in a collaborative and supportive environment. If you're ready to make a difference and grow your career, this position is perfect for you.

Benefits

Full benefits package

Flexible work environment

Qualifications

• 5+ years experience in an office environment with proficiency in Microsoft Office Suite.
• Experience with ERP & CRM systems and customer invoicing.

Responsibilities

• Manage contracts, billing inquiries, and project setups in various systems.
• Provide administrative support to sales and technical teams.

Skills

Attention to Detail

Organizational Skills

Customer Service

Multi-tasking

Tools

Microsoft Office Suite

ERP Systems

CRM Systems

Teamwork

JitBit

SharePoint

DocuSign

ConnectWise CPQ

Microsoft Dynamics CRM

Job description

Added Feb 10, 2025

Office Administrator (26743)

Administration Springfield, IL | Full-time Apply

Find your place in the information technology industry. Add your attention-to-detail and organizational skills to the Levi, Ray & Shoup, Inc. (LRS) team. We have more than 45 years of success as an innovative leader in the global IT industry market and we’re not ready to slow down. You can join a team of hundreds working in dozens of locations around the world and help us continue to succeed and grow.

The LRS Web Solutions team is seeking an energetic and efficient Office Administrator to manage our various processes and to provide administrative support to our sales and technical teams.

Responsibilities:

• Setting up new contracts from established templates
• Setting up projects in our billing and project management systems
• Generating and reviewing invoices
• Responding to billing and project inquiries from both customers and other LRS groups
• Directly providing or facilitating a resolution to billing and other issues for customers
• Following up on past due invoices
• Managing multiple resale partner relationships and portals
• Routing phone calls from customers and prospects
• Running various reports and providing analysis on the data

This position is based in Springfield, Illinois.

Minimum Requirements:

A candidate must have a minimum of 5 years recent (within past 8 years) experience in an office environment with the following:

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Inputting data into and working regularly in ERP & CRM systems
• Creating customer invoices and conducting past due follow-up activities
• Assisting management with day-to-day administrative operational issues

Performance Objectives:

• During your first two weeks:
  • Master the phone operations and be able to correctly route phone calls to the appropriate personnel.
  • Accurately setup new projects in our various electronic systems.
• During your first month:
  • Learn all of the necessary software programs including Web Solutions’ internal PM System, Teamwork, the Web Solutions Help Desk software (JitBit), SharePoint, DocuSign, ConnectWise CPQ, and the Microsoft Dynamics CRM system.

Success Keys:

Your success will be measured by your accuracy in performing the tasks listed above. You will also need to be flexible and have an aptitude for handling ad-hoc requests for assistance. The key to success in this position is your ability to effectively multi-task all the administrative assistant’s duties, including providing efficient, friendly, customer service to prospects, customers, and employees.

Organization Structure and Interfaces:

The LRS Web Solutions Group is based in Springfield, Illinois but serves clients nationwide. You will report to the Director - LRS Web Solutions.

Salary Range:

$45,000-$55,000. This salary range represents the low and high end for this position. The salary will vary depending on factors including experience and performance. A full benefits package is also included.

For more information about Levi, Ray & Shoup, Inc., please visit jobs.lrs.com

Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.