Office Administrator

ATC & CareBuilders - Parent Account; West Palm Beach (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision coverage

401(k) with company match

Flexible scheduling

PTO

Job summary

CareBuilders at Home in West Palm Beach is seeking an Office Administrator to oversee day-to-day operations, ensure regulatory compliance, and drive agency growth using AxisCare to manage client and caregiver data. You will recruit, onboard, schedule, and credential staff to maintain high-quality client care.

Direct clinical staff on admissions, services, and discharges and analyze program data to improve operations. Competitive salary, benefits, and growth opportunities are offered.

Qualifications

• 3+ years of training and experience in Health Service Administration, including at least 1 year of supervisory or administrative experience in home health care, hospitals, nursing homes, or assisted living facilities.
• Prior experience or familiarity with AxisCare (or a similar home care scheduling/ATS platform) is highly preferred.

Responsibilities

• Oversee all day-to-day operations of the West Palm Beach agency.
• Recruitment, Onboarding & Scheduling: Lead the hiring process and manage ongoing caregiver schedules using AxisCare software.
• Manage and verify credentials for healthcare staff to ensure compliance with Florida laws before client assignment.
• Direct clinical staff regarding client admissions, provision of services, and discharges; utilize data to evaluate agency programs.

Skills

Healthcare administration

Supervisory experience

AxisCare

Staff onboarding

Tools

AxisCare

Job description

At CareBuilders at Home, we are dedicated to providing high-quality, non-medical home health care services. We pride ourselves on maintaining the highest standards of care, safety, and operational excellence for our clients in the West Palm Beach area. We are seeking a skilled and dedicated Office Administrator to oversee our day-to-day operations, ensure regulatory compliance, manage staff, and drive the growth of our agency.

The Office Administrator is responsible for the overall management and day-to-day operations of the agency. This pivotal role ensures the quality and safety of non-medical home health care services, coordinates programs that reflect our philosophy, and utilizes AxisCare to manage client and caregiver data. The Administrator handles the full employee lifecycle—including recruiting, onboarding, scheduling, and staff credentialing—to keep the agency compliant and running smoothly.

Responsibilities:

• Oversee all day-to-day operations of the West Palm Beach agency. Plan and direct activities to ensure adequate, high-quality client care.
• Recruitment, Onboarding & Scheduling: Lead the hiring process and manage ongoing caregiver schedules using AxisCare software. Ensure appropriate staff supervision and coverage during all operating hours.
• Manage and verify credentials for healthcare staff to ensure total compliance with Florida laws before client assignment. Your duties will include:
• Collecting and verifying licenses, certifications, background checks, drug screens, and health records.
• Tracking expiration dates and proactively notifying staff of upcoming credential renewals.
• Maintaining highly accurate, audit-ready employee files and compliance dashboards.
• Communicating directly with candidates to obtain missing documentation.
• Direct clinical staff regarding client admissions, provision of services, and discharges. Utilize statistical data to evaluate agency programs.

Qualifications:

• 3+ years of training and experience in Health Service Administration, including at least 1 year of supervisory or administrative experience in home health care, hospitals, nursing homes, or assisted living facilities.
• Prior experience or familiarity with AxisCare (or a similar home care scheduling/ATS platform) is highly preferred.

At CareBuilders at Home, you will receive a total rewards package that includes:

• Competitive salary
• Opportunity for significant earnings based on performance
• Premium medical, dental, and vision coverage.
• Competitive compensation, 401(k) with company match, and life insurance.
• Flexible scheduling and a robust PTO policy to ensure you stay refreshed.

We are Equal Opportunity Employer