Office Administrator

hopelink; Virginia (MN); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA

403b Retirement plan with match

12 paid holidays

PTO and sick time

birthday leave

employee assistance program

tuition reimbursement

Job summary

HopeLink Behavioral Health in Oakton, VA, is seeking an Office Administrator to be the primary front desk and office support professional.

You will provide reception, answer the main phone line, coordinate schedules, manage supplies, and assist executive staff with meetings and travel arrangements.

The role requires a high school diploma, 3+ years of administrative experience, and strong Excel and Word skills; competitive benefits are included.

Qualifications

• High school diploma; Associates degree preferred.
• 3+ years of administrative experience, preferably in healthcare.
• Excellent computer and organizational skills; proficient in Excel and Word.

Responsibilities

• Provides primary front desk coverage, welcoming visitors and answering inquiries.
• Answers the main phone line and screens inquiries about services.
• Coordinates scheduling of conference rooms and shared spaces; maintains calendars.
• Maintains office supply inventories and processes orders.
• Receives and records checks and other payments; handles mailing and shipping.

Skills

Administrative skills

Customer service

Microsoft Excel

Education

High school diploma

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging.

SUMMARY STATEMENT OF POSITION

The Office Administrator serves as the primary front desk and office support professional for HopeLink, ensuring a welcoming, responsive, and efficient office environment. This position provides reception services, assists clients and visitors, coordinates office operations, supports designated administrative functions, and helps ensure smooth day-to-day facility and organizational operations.

WHAT WE OFFER:

• Meaningful Work: Make a real difference in the lives of others.
• Competitive Salary: $21 - $25 per hour
• Comprehensive Benefits: Medical, Dental, Vision, FSA, 403b Retirement plan with match; 12 paid holidays; PTO and sick time; birthday leave; employee assistance program; tuition reimbursement.
• Supportive Environment: Join a dedicated team committed to providing high-quality care.

SCHEDULE & LOCATION:

• Monday - Friday, Core hours: 10 am - 6 pm
• Oakton,VA

PRIMARY DUTIES

• Provides primary front desk coverage, welcoming visitors, answering inquiries, and maintaining a professional, customer-focused reception area.
• Answers the main phone line, responds to general questions about services, conducts basic screening, and transfers callers to the Central Access Clinician on duty or the Care Navigation team as appropriate.
• Coordinates office operations, including scheduling conference rooms and shared spaces.
• Maintains office supply inventories and places orders to ensure adequate stock of office, program, and business materials
• Receives and records checks and other incoming payments in accordance with organizational procedures.
• Processes outgoing mailings and coordinates postage, shipping, and package distribution.
• Provides basic administrative support to designated Executive Team members, including scheduling meetings, coordinating calendars, and assisting with routine administrative requests.
• Provides administrative support to programs and departments for travel-related needs, including coordinating reservations and travel logistics as assigned.
• Serves as the primary liaison with building management to coordinate maintenance, cleaning services, repairs, and other facility-related needs.

QUALIFICATIONS

• High school diploma; Associates degree preferred.
• 3+ years of administrative experience, preferably in a behavioral health or healthcare setting.
• Excellent computer and organizational skills; advanced skills with Microsoft Excel and Word.
• High degree of empathy toward the individuals and families we serve.

The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position.

HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion.

'Where Hope Meets Help.'