Clinical Community Support Services Supervisor

HopeLink Behavioral Health; Oakton (VA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

HopeLink Behavioral Health is seeking a Clinical Supervisor of Community Support Services to lead clinical assessments, supervision, and service delivery for clients with mental health needs.

You will oversee Individual Recovery Plans, coordinate with third-party payers, and provide crisis intervention and education while ensuring documentation meets CARF, licensure, and Medicaid standards.

Qualifications

• Master's degree in psychology, social work, rehabilitation counseling or related field.
• LMHP or eligible preferred.
• Progressively responsible experience working with persons with mental illness or behavioral disorders.
• Knowledge of basic computer software functions (e.g. Microsoft Office, Clinical software).
• Empathy toward individuals with mental illness, emotional, and/or behavioral disorders.

Responsibilities

• Provide direct clinical services to clients to improve interpersonal and living skills.
• Assess and evaluate skill strengths and deficits to determine clinical necessity.
• Provide individual/group supervision for Community Support Specialists.
• Review and approve recovery plans and quarterly reports; document in clinical records.
• Use motivational interviewing to engage clients in change.
• Provide psychoeducation on signs/symptoms and coping skills.
• Provide family psychoeducation and crisis intervention.
• Refer for emergency evaluation when needed and oversee incident reporting.
• Collaborate with other health care providers and treatment teams.
• Train new staff and be the point of contact for job shadowing.

Skills

Empathy

Verbal communication

Clinical documentation

Team leadership

Education

Master's degree in psychology, social work, rehabilitation counseling or related field

Licensed Mental Health Provider (LMHP) or eligible

Tools

Microsoft Office

Clinical software

Job description

For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging.

SUMMARY STATEMENT OF POSITION:

The Clinical Supervisor of Community Support Services gathers assessment information to establish DSMV/ICD10 diagnosis and determine eligibility of clients referred for services. Authorizations and reauthorizations are completed as required by third party payers, completes comprehensive needs assessments, develops individual recovery plans, and provides individual direct skill teaching/psych education, family psychoeducation, and crisis intervention. Provides individual/group supervision to Community Support Specialists. Provides training, support and mentoring to new employees and coordinates students and volunteers as needed.

SCHEDULE & LOCATION:

• Shifts available: Monday - Friday, 9 am to 5 pm
• Arlington and Fairfax Counties
• Hybrid, community-based

PRIMARY DUTIES:

• Provide direct clinical services to clients as assigned to improve interpersonal skills and independent living skills.
• Assess and evaluate skill strengths and deficits of clients to determine clinical necessity.
• Provide individual/group supervision for Community Support Specialists
• Review and approve Individual Recovery Plans and Quarterly Reports for all clients served by CSS team. Document supervision provided and recommendations in the clinical record of each client reviewed monthly.
• Use motivational interviewing to engage clients in making a commitment to change and increase readiness to make behavioral changes needed to improve functioning and overall wellness.
• Provide psychoeducation on signs/symptoms and teach coping skills to improve functioning.
• Provide family psychoeducation
• Provide crisis intervention, safety risk assessments and develop safety plans.
• Refer for emergency evaluation if risk issues warrant a more intensive level of care. Oversee completion of Critical Incident reporting.
• Liaison and collaborate with other health care-providers and/or treatment team on a routine basis.
• Provide training to new staff and/or students and be the point of contact for employees to job shadow to learn how to provide effective services in a community setting.
• Maintain clinical documentation as required by CARF, Licensure and Medicaid.
• Meet billing targets as set by the organization for self and supervisees.
• Demonstrate flexibility in performance of duties and/or other duties as assigned.
• Represent staff in agency and/or community-based workgroups to enhance services provided within HopeLink.

ESSENTIAL COMPETENCIES:

• Expresses ideas and thoughts verbally and keeps others adequately informed
• Confronts difficult situations and encourages open communication while maintaining objectivity
• Maintains emotional self-awareness, keeps disruptive emotions and impulses in control
• Demonstrates empathy towards others and manages relationships positively
• Identifies problems in a timely manner and resolves problems in early stages
• Fosters quality focus in others and sets clear quality requirements
• Acknowledges team accomplishments and team cooperation

QUALIFICATIONS:

• Master's degree in psychology, social work, rehabilitation counseling or related field with significant work experience. Licensed Mental Health Provider (LMHP) or eligible preferred.
• Progressively responsible experience working with persons with mental illness, emotional, and/or behavioral disorders.
• Knowledge and skill in basic computer software functions (i.e. Microsoft Office, Clinical software).
• High degree of empathy toward individuals with mental illness, emotional, and/or behavioral disorders.

The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position

HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion.

'Where Hope Meets Help.'

This position is subject to background check requirements, including disqualifying 'barrier crimes' under DBHDS regulations. Please click on the link below to view the Barrier Crimes List.

Barrier Crimes List