Office Administrator

The Autism Program of Virginia; Richmond (VA); On-site; USD 45,913,000 - 48,712,000; Full time

Job summary

Commonwealth Autism in Richmond, VA is seeking an Office Administrator to manage front desk duties and provide essential administrative support. You will greet visitors, handle phone calls, and coordinate meeting spaces and calendars.

The role requires strong communication, confidentiality, and the ability to work in a busy environment; training and growth opportunities are available within the facilities department.

Qualifications

• High school diploma or GED or equivalent; related experience is a plus.
• Proficient with Word, Publisher, Excel, and other office software.
• Strong written and verbal communication and interpersonal skills.
• Dependable and able to work in a fast-paced environment; maintain confidentiality.

Responsibilities

• Greet visitors and answer phones; provide information as needed.
• Direct and transfer calls to appropriate recipients.
• Maintain meeting and training spaces and reserve rooms.
• Oversee Alliance Virtual Office functions and assist with messaging clients.

Skills

Communication skills

Software proficiency

Reliability

Problem solving

Confidentiality

Education

High school diploma or GED

Tools

Word

Publisher

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Administrator

RIchmond, VA, US

2 days ago Requisition ID: 1026

Salary Range: $16.00 To $17.00 Hourly

JOB DESCRIPTION

JOB TITLE: Office Administrator

EMPLOYER: Commonwealth Autism

DEPARTMENT: Facilities

REPORTS TO: Operations Manager

Status: Full Time

Core values:

• Helpful: We share the instinct to help our customers, clients, and each other. Our community values our willingness to provide an experience that makes a difference.
• Curious: We ask bold questions, exploring new ideas, and challenging the status quo. We create space to try, learn, and adapt to be stronger together.
• Beyond Self: We act with purpose that transcends personal ambition. Our work is rooted in service beyond our self-interest. We create impact together.
• Bold Integrity: We are honest and accountable with each other and the people we serve; we are not afraid to do the right thing to ensurewe're accomplishing our goals of stronger, healthier communities.
• Desire and Passion for the Mission: We strive to make a difference in people’s lives.Webring heart, energy, and purpose in everything we do. Our mission is not just what we do but why we show up every day.

SUMMARY:

Responsible for front office reception andassisting with administrative tasks as needed.

DUTIES AND RESPONSIBILITIES:

• Provide a warm welcome to visitors in person and via phone
• Provide information as needed including information about CA Mission and programs and services
• Direct and transfer calls to appropriate recipient
• Provide general office assistance such as straightening meeting and training spaces, reserving meeting rooms, etc.
• Oversee Alliance Virtual Office functions
• Assist with messaging potential clients through the Food Corridor
• Lead potential clients on tours of meeting and training spaces and commercial kitchen
• Assist with other assignments as needed

SUPERVISORY and/or Primary RESPONSIBILITIES:

• This job has no supervisory responsibilities
• Assist with administrative tasks as needed
• Adhere to the document retention policy
• Assist with file management and maintenance, including cloud-based systems
• Maintain objectivity while representing CA and performing associated CA responsibilities.
• Provide accommodations in support of the Americans with Disabilities Act, when requested, as appropriate
• Communicate with transparency by keeping an updated weekly calendar that is shared via a shared calendar in Outlook through CA SharePoint account
• Follow through on all commitments and meet deadlines
• Be accessible by responding to emails and phone calls
• Work to problem-solve challenging situations by requesting help from supervisor or co-workers
• Model values of the organization

QUALIFICATIONS:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
• Proficient with relevant software programs (Word, Publisher, Excel, etc.)
• Strong communication (i.e., verbal and written) and interpersonal skills
• Dependable
• Ability to independently problem solve
• Ability to maintain control of work in a fast-paced environment while supporting a variety of assignments
• Ability to maintain confidentiality

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to talk and hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must occasionally lift and/or move up to 15 pounds.

ACKNOWLEDGEMENT

I have read the foregoing job description and understand the responsibilities of the job. I agree that I am able to perform the essential duties of this position.