Office Administrator

Emerald Tree & Shrub Care, Inc.; New Rochelle (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Sick days

Holidays

Full-time position

Group health plan

401(k) retirement plan

Advancement opportunities

Transit-access nearby

Job summary

Emerald Tree & Shrub Care Co. is a leading green-care company serving New York City, Westchester, and Fairfield County.

The Office Administrator role supports daily operations, ensuring smooth client communication and essential administrative duties for a growing team. Based in New Rochelle, NY, the office handles invoicing, scheduling, and reporting, with a commitment to safety, service quality, and environmental stewardship.

Qualifications

• Minimum of seven years of relevant administrative experience.
• Excellent telephone manner and customer service skills.
• Strong written and verbal communication abilities.
• Ability to learn and adapt to custom software programs.
• Proficient in Microsoft Excel, email, and data entry.
• Highly organized with strong attention to detail.
• Ability to multitask and work independently.

Responsibilities

• Organize and schedule meetings, including follow-up and documentation.
• Communicate professionally with clients via email and phone.
• Answer high-volume phone calls and provide outstanding customer service.
• Process invoicing and credit card transactions accurately.
• Compile and report daily and weekly sales figures.
• Manage calendars, appointments, and crew placements.
• Provide general administrative support as needed.

Skills

Phone etiquette

Customer service

Written communication

Verbal communication

Independent work

Organizational skills

Multitasking

Adaptability

Tools

Microsoft Excel

Email

Data entry

Job description

Emerald Tree & Shrub Care Co. is a leader in sustainable tree and shrub care, serving New York City, Westchester, NY, and Fairfield County, CT. With a commitment to environmental preservation, safety, and exceptional customer service, Emerald Tree & Shrub Care Co. maintains some of the highest standards in the industry. As an Office Administrator, you will play a key role in supporting daily operations, ensuring smooth communication with clients, and providing essential administrative support to our team. Join a company that values growth, education, and a harmonious relationship with nature, while working with renowned clients such as the New York Botanical Gardens, The Bronx Zoo, and Fordham University.

Responsibilities

• Organize and schedule meetings, including follow-up and documentation
• Communicate professionally with clients via email and phone
• Answer high-volume phone calls and provide outstanding customer service
• Process invoicing and credit card transactions accurately
• Compile and report daily and weekly sales figures
• Manage calendars, appointments, and crew placements
• Provide general administrative support as needed

Qualifications

• Minimum of seven years of relevant administrative experience
• Excellent telephone manner and customer service skills
• Strong written and verbal communication abilities
• Ability to learn and adapt to custom software programs
• Proficient in Microsoft Excel, email, and data entry
• Highly organized with strong attention to detail
• Ability to multitask and work independently

Compensation

Salary range: $65,000–$80,000, based on experience

Benefits

• Paid time off, sick days, and holidays
• Full-time, year-round employment
• Group health plan
• 401(k) retirement savings plan
• Opportunities for advancement
• Convenient location close to public transportation

Emerald Tree & Shrub Care Co. is an equal opportunity employer. We are committed to fostering an inclusive environment for all employees and applicants, regardless of race, creed, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status, citizenship status, or genetic information.