Office Administrator

BENEFITSCAPE; Natick (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the industry is seeking an Office Administrator to support various operational, HR, and financial tasks. The ideal candidate will have strong organizational skills, experience with QuickBooks, and a collaborative spirit to thrive in a fast-paced environment.

Qualifications

• 3+ years of experience in administrative, operational, or bookkeeping roles.
• Experience supporting finance or executive leadership preferred.
• Comfortable working independently and collaboratively.

Responsibilities

• Prepare agendas and materials for leadership meetings.
• Manage daily operational logistics and vendor coordination.
• Support accounts payable and receivable using QuickBooks.

Skills

Organizational skills

Attention to detail

Communication

Tools

Microsoft Office

QuickBooks

Job description

The Office Administrator plays a key role in keeping BenefitScape running smoothly behind the scenes. Reporting directly to the Controller, this position blends administrative, operational, HR, and financial responsibilities in a fast-paced, collaborative environment. The ideal candidate is an organized, detail-oriented self-starter who thrives on supporting others, takes initiative, and enjoys working in a purpose-driven organization.

Key Responsibilities

Executive/HR Support

• Prepare agendas, materials, and presentations for leadership and team meetings.
• Record meeting notes and track action items across departments.
• Draft, proofread, and edit internal and external communications, reports, and presentations.
• Handle sensitive and confidential information with discretion and professionalism.
• Maintain company documentation including policies, SOPs, and internal knowledge resources in alignment with the BenefitScape Employee Handbook.

Office & Operations Management

• Manage daily operational logistics including supply orders, vendor coordination, and tracking IT or facilities support tickets.
• Coordinate new hire onboarding and offboarding processes in collaboration with HR and IT.
• Organize internal meetings, team events, and virtual communications.
• Support accounts payable and receivable, process vendor payments, and assist with bank reconciliations using QuickBooks.
• Help with payroll coordination, PTO tracking, and benefits reimbursements.
• Prepare and review monthly financial reports and assist with expense tracking and reporting.

Qualifications

• 3+ years of experience in administrative, operational, or bookkeeping roles; experience supporting finance or executive leadership preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with QuickBooks required.
• Strong written and verbal communication skills.
• Highly organized with strong attention to detail and follow-through.
• Comfortable working independently and collaboratively with cross-functional teams.
• Prior experience in a mission-driven, service-oriented environment is a plus.