Office Administrator

Life Remembered; Lancaster (Lancaster County); Presencial; USD 32 000 - 46 000; Tempo integral

Resumo da oferta

Life Remembered is seeking an organized, self-motivated Office Administrator to support staff and clients at our local cemetery office. You will greet visitors, answer calls, respond to emails, and organize files to keep the location running smoothly.

Responsibilities include welcoming visitors, assisting families with compassion, processing payments, and entering contracts, deeds, and interments in our software. A positive attitude and the ability to work independently are essential.

Qualificações

• Professional, courteous customer approach.
• Experience with or ability to learn Office 365, Word, Excel, Outlook, and related software.
• Ability to work independently and manage multiple tasks.

Responsabilidades

• Welcome visitors and provide assistance.
• Address families with compassion and care.
• Handle customer payments.
• Travel to bank and post office as needed.
• Enter contracts, deeds, & interments in software program.
• Keep customer files up to date.
• Perform all other duties as assigned.

Conhecimentos

Professional customer approach

Office 365 familiarity

Independent work

Attention to detail & follow-up

Ferramentas

Office 365

Word

Excel

Outlook

Descrição da oferta de emprego

Join a team of do-ers that are reimagining the death care industry while providing world-class service to each and every family in our care.

The families we serve are at the core of our being. Our priority is always to better their experience with us and to exceed their expectations by providing world-class service.

—Personal Accountability

We are on an ambitious journey together. To succeed, we must all remember to hold ourselves to a high standard that will yield results in our collective journey together.

—Quality

Our families entrusted us with the care of their loved ones for eternity. We must always hold our properties, our products, and our service to high quality standards in their honor.

—Teamwork

We must always recognize the amazing individuals on our team. However, at the same time, we must also recognize that it’s only through teamwork that we achieve greatness.

—A Will to Win

We must always foster the Will to Win in every aspect of our business and in our position within the industry - whether it is providing exceptional service to a family or surpassing the competition.

—Constant Improvement

As we progress forward, we must consistently examine and improve all areas of the business regardless of the status quo that has been set either by us or our predecessors.

We are seeking an organized, self-motivated Office Administrator to provide general support to our clients and staff at our local cemetery office. You will be responsible for ensuring that the location functions in a smooth and efficient manner. You will greet guests, answer phone calls, respond to emails and organize files. You are an essential part of our team and provide support to multiple departments. A positive attitude and attention to detail are a must.

Job Responsibilities:

• Welcome visitors and provide assistance when necessary.
• Address families with compassion and care.
• Handle customer payments.
• Travel to bank and post office as needed.
• Enter contracts, deeds, & interments in software program.
• Keep customer files up to date.
• Perform all other duties as assigned.

Skills:

• Professional customer approach.
• Experience with or able to learn Office 365, Word, Excel, Outlook, and computer applications.
• Ability to work independently.
• Attention to details and follow-up is a must.

Requirements:

• Must be able to pass background check
• Valid Driver’s license
• Reliable transportation
• Worked in an office setting for a minimum of two years.