Office Coordinator

Park Lawn; Hawthorne Place (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and welfare plans

401k and Roth plans

Paid time off

Employee discounts

Job summary

Park Lawn's Springfield Memorial Gardens in Springfield, TN is seeking an experienced administrative lead to ensure the funeral home runs smoothly and meets families' expectations. This full-time role handles a wide range of administrative tasks, from answering calls and greeting visitors to accounting, timekeeping, and scheduling.

You will supervise administrative staff, maintain files, process payments, and coordinate office supplies while delivering compassionate service in a supportive team

Qualifications

• High School Diploma or equivalent.
• Minimum two years of administrative or bookkeeping experience.
• Working knowledge of basic accounting principles.
• Proficient with multi-line phone systems and general office equipment.
• Valid state issued driver’s license in good standing and acceptable driving record.

Responsibilities

• Answers telephone and gives information to callers or routes calls to the appropriate person and places outgoing calls for the business.
• Greets and escorts all visitors and their guests.
• Performs all accounting (AP/AR) and inventory processes for the business.
• Schedules administrative staff to ensure adequate coverage.
• Updates Timekeeping system as employees fill out missed punch log.
• Composes and types correspondence as needed.
• Supervises administrative team members providing direction, clarification and feedback as needed.
• Compiles and reports on statistical data as required by the business or Managing Partner.
• Assists client families with processing necessary paperwork and scheduling appointments.
• Accomplish positive results through cooperative efforts with all departments.
• Receives and records payments from client families.
• Updates and maintains files and related systems for the business.
• Serves as business timekeeper and maintains local employee files.
• Coordinates and maintains office supplies and equipment.
• Serves as a backup in other administrative functions as needs dictate.
• Special Projects as assigned.
• Other duties as assigned.
• Teamwork Orientation.
• Detail Orientation.
• Thoroughness.
• Customer Service Orientation.
• Time Management.

Skills

Teamwork Orientation

Detail Orientation

Thoroughness

Customer Service Orientation

Time Management

Numerical Proficiency

Education

High School Diploma

Basic accounting principles

Tools

Multi-line phone systems

General office equipment

Job description

Springfield Memorial Garden
Springfield, TN 37172, USA

Locations

Showing 1 location Springfield Memorial Garden
Springfield, TN 37172, USA
+2 more locations

• Administration
• Full-Time
• Requisition #: OFFIC004741

Description

Why Work for Springfield Memorial Gardens?

Service

• At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
• Work with leading experts in the funeral and cemetery profession.
• Financial assistant programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
• Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

• We value honesty, courage, integrity, ethical behavior and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective

This position is the primary administrative lead in most of Park Lawn’s individual businesses and is accountable for managing a variety of administrative tasks to ensure the funeral home runs smoothly and the expectations of our client families and their guests are exceeded.

Essential Functions

• Answers telephone and give information to callers or routes calls to the appropriate person and places outgoing calls for the business.
• Greets and escorts all visitors and their guests.
• Performs all accounting (AP/AR) and inventory processes for the business.
• Schedules administrative staff to ensure adequate coverage.
• Updates Timekeeping system as employees fill out missed punch log.
• Composes and types correspondence as needed.
• Supervises administrative team members providing direction, clarification and feedback as needed.
• Compiles and reports on statistical data as required by the business or Managing Partner.
• Assists client families with processing necessary paperwork and scheduling appointments.
• Accomplish positive results through cooperative efforts with all departments.
• Receives and records payments from client families.
• Updates and maintains files and related systems for the business.
• Serves as business timekeeper and maintains local employee files.
• Coordinates and maintains office supplies and equipment.
• Serves as a backup in other administrative functions as needs dictate.
• Special Projects as assigned.
• Other duties as assigned.
• Teamwork Orientation.
• Detail Orientation.
• Thoroughness.
• Customer Service Orientation.
• Time Management.

Required Education, Experience, Certifications and Licensure

• High School Diploma or equivalent.
• Minimum two years of administrative or bookkeeping experience.
• Working knowledge of basic accounting principles
• Proficient with multi-line phone systems and general office equipment
• Valid state issued driver’s license in good standing and acceptable driving record.

Additional Eligibility Qualifications

• Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements.
• Able to read, write and speak English fluently.
• Bilingual is a plus.
• Proficiency and accuracy with numbers.