Office Administrator

Munch's Supply, LLC; Houston (TX); On-site; USD 27,000 - 60,000; Part time

Job summary

Munch's Supply, LLC is seeking an Office Administrator in Houston, TX. This role includes administrative support, ensuring effective office operations, managing customer interactions, and assisting in financial tasks. The ideal candidate will have strong clerical skills and a customer-focused mindset.

Qualifications

• 3 or more years of experience in clerical and administrative functions.
• Proficient in MS Office applications.
• Demonstrated customer service skills.

Responsibilities

• Prepare and edit documents in Word and PowerPoint.
• Maintain office supplies and organize documents.
• Provide support to branch managers and coordinate special events.

Skills

Customer Service

Clerical Skills

Project Coordination

Analytical Skills

Education

High School diploma or GED

Tools

MS Office Suite

Excel

PowerPoint

Outlook

Job description

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Let’s unpack this – Who are we?

Let’s unpack this – Who are we?

mSupply is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply atwww.marcone.com.

About Great Plains Supply And Pool & Spa Products

Founded by Steve Reiff in 1984, Great Plains is a supply house for pool and spa professionals based in Lenexa, KS. The company partnered with Houston-based Pool & Spa Products in 1992 to expand service coverage to the construction, service and retail trade in the Texas Gulf Coast market. Together, they deliver a strong, consistent inventory of quality products, backed by a knowledgeable staff. For more information, visit greatplainspool.com.

The Office Administrator is responsible for providing administrative support by conducting various clerical functions, scheduling calendar matters, arranging for and preparing for various meetings, and performing various other administrative research, reports, and analysis.

Essential Job Duties

• Prepares, writes, edits, and develops Word and PowerPoint documents as needed.
• Prepares, edits, researches, and analyzes Excel documents such as reports, charts, and related data depictions.
• Performs general office duties such as ordering supplies, maintaining files and records, and organizing documents using physical files and databases.
• Greets visitors, interviewees, and other meeting attendees as needed.
• Coordinates and prioritizes work duties to meet deadlines and changing needs with short notice.
• Provides branch manager support.
• Coordinates special events (branch openings, customer appreciation events, etc.)
• Orders literature and promotional items.
• Performs clerical and administrative functions for other senior leaders as needed. Duties may include use of Word, Excel, PowerPoint, Outlook, and other company used systems.
  
  
  

Customer Interaction

• Provides excellent customer service through timely customer interaction, problem resolution or escalation with effective and efficient follow-up.
• Establishes and maintains professional business dealings with customers and vendors at all times.
• Conducts personal interactions with customers representative of a company with strong, ethical standards.
• Supports valued business relationships in all dealings with related departments aiming to resolve customer and other issues in a timely manner. Approaches peers and customers with a spirit of positive problem resolution.
• Provides excellent customer service through effective credit conversations and collections efforts.
  
  
  

Office Administration

• Responsible for overseeing office supply levels and approving replenishment orders.
• Ensure proper phone coverage for office.
• Oversee imaging processes
• Coordinate office cleaning and carpet cleaning and ensure office is organized and safe for personnel.
• Conduct regular emergency drills for all office personnel as directed by safety committee.
• Maintain updated roster and emergency contact list for all office personnel.
• Ensure proper funds for postage machine and coordinate replenishment orders.
  
  
  

Financial Reporting (assists Branch Manager with the following)

• Responsible for following all cash handling procedures, including daily deposits and balancing
• Ensures that deposits are sent to corporate.
• Promptly communicates to Accts Receivable Dept. on payments on account
• Conducts daily batching and management of Invoice Preview Queue
• Conducts daily processing and entry of RMA’s and customer credits
• Conducts daily balancing of cash box and petty cash, immediately communicating any discrepancies
• Follow company procedures relating to credit authorizations
  
  
  

Other

• Maintains proficiency with company computer systems in aspects related to job, such as data entry, messaging, call logs, data notations, queue updates, batching, or other job & office functions and requirements
• Other duties as assigned. As with any evolving organization, the job description is not designed to cover or contain a comprehensive listing of work activities, duties, or responsibilities. Additional or other duties, responsibilities, assignments, and activities may change or be assigned at any time with or without notice.
  
  
  

Preferred Job Requirements

• 3 or more years’ experience with clerical, administrative, and office related functions.
• Advanced Excel skills, application, and practical use.
  
  
  

Minimum Job Requirements

• High School diploma or its GED equivalent
• 1 or more year experience with office, operations, branch related functions
• Intermediate Excel skills, application, and practical use.
• Aptitude and ability to perform physical and worksheet data analysis as well as convert analysis trends, markers, and summaries into charts, graphs, and other related graphical depictions.
• Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
• Aptitude for mathematical operations and numerical analysis.
• Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job.
• Minimum keyboarding skills of 40 words per minute.
  
  
  

Physical Requirements

Office / Administrative

• 7-10 hours worked per day; up to 40-43 hours worked per week
• Bending 1-3 hours per day
• Lifting / carrying up to 10 pounds 0-1 hours per day
• Reviewing documents 1-5 hours per day
• Sitting 3-8 hours per day
• Standing 3-6 hours per day
• Using close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Using fingers, hands, and arms to perform office / computer work 6-8 hours per day
• Using hearing to talk, listen, and use phones 1-6 hours per day
• Using office equipment - computers, phones, scanners, fax machines - 6-8 hours per day
• Walking 3-6 hours per day
  
  
  

#mSupply

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Wholesale

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