Office Administrator

RAS Logistics LLC; City of Rochester (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Excellent base wage

Insurance after 30 days

Retirement plan after 90 days; match 1

Medical, Dental and Vision Insurance

Life insurance provided

Short- and long-term disability

401k match

Job summary

R.A.S. Logistics is seeking a Logistics Office Administrator to coordinate daily driver schedules, manage routes, and ensure timely, accurate communication among drivers, customers, and internal teams.

The role requires strong organizational skills, experience in dispatch, and proficiency with Microsoft Office and logistics software. DOT knowledge is a plus, with a focus on compliance and efficient operations.

Qualifications

• High school diploma or equivalent.
• Experience in dispatch, logistics, or transportation administration.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficient in Word, Excel, Outlook and dispatch software.
• Knowledge of DOT regulations is a plus.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers.
• Serve as the primary point of contact for drivers and route changes.
• Communicate delivery status to customers with updates.
• Maintain dispatch logs, driver records, and delivery docs.
• Coordinate with warehouse staff to stage orders for dispatch.
• Monitor GPS tracking for route efficiency and hours.
• Address operational issues promptly to minimize disruptions.
• Assist in onboarding new drivers and route training.
• Ensure DOT and safety compliance through accurate records.
• Prepare operational reports for management.

Education

High school diploma

Tools

Office Suite (Word, Excel, Outlook)

Dispatch software

Logistics software

Job description

Description

R.A.S. Logistics is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff.

Position Summary:

The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements.

(Logistics Dispatch Office Administration Preferred)

Key Responsibilities:

• Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
• Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
• Communicate proactively with customers regarding delivery status, delays, or special instructions.
• Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
• Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
• Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
• Address and resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
• Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
• Prepare and submit operational reports to management as required.

Requirements

Qualifications:

• High school diploma or equivalent
• Previous experience in dispatch, logistics, or transportation administration required.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Knowledge of DOT regulations and transportation compliance is a plus.

Work Environment:

• Office-based role with frequent communication with drivers, customers, and warehouse staff.
• May require occasional overtime or weekend work to meet operational needs.

Physical Requirements:

• Ability to sit and work at a computer for extended periods.
• Light lifting of office materials and supplies may be required.

Office Administrator benefits include the following.

• Excellent base wage
• Insurance available 1st of month after 30 days; Retirement plan available 1st of month after 90 days; Retirement match provided after 1 year
• Affordable Medical, Dental and Vision Insurance.
• Company provided life insurance and additional voluntary life insurance available.
• Company provided short- and long-term disability.
• Excellent 401k match of 100% on first 3% then 50% on next 2%

R.A.S. Logistics is proud to be an Equal Opportunity employer.