Office Administrator

Seven Days Jobs; Burlington (VT); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading group tour operator is looking for a part-time Office Administrator to join their team in Burlington, Vermont. The role involves phone coordination, office support tasks, and a strong emphasis on communication and attention to detail. Ideal candidates are warm communicators with customer service experience, available for 15-20 hours weekly. Compensation ranges from $20 to $25 per hour.

Qualifications

• Availability of 15-20 hours per week, ideally M-F, in the morning.
• Administrative and customer service experience required.
• Clear, professional, warm communicator.

Responsibilities

• Field phone calls and manage incoming mail.
• Assemble, print, and ship promotional materials.
• Create payment websites using no-code platforms.

Skills

Attention to detail

Communication

Customer service

Tools

Zendesk

Adobe Acrobat Sign

HubSpot

Job description

We are a leading group tour operator providing international group travel to performing ensembles, dragon boat teams, and other special-interest groups. We are seeking a part-time, on-site Office Administrator.

KEY RESPONSIBILITIES INCLUDE

• OFFICE COORDINATION
  • Fielding phone calls
  • Processing credit card authorization forms
  • Responding to help desk tickets
  • Managing incoming and outgoing mail
• OFFICE SUPPORT
  • Assembling, printing, and shipping marketing, sales, and pre-departure materials
  • Creating payment websites using a no-code payment portal
  • Providing traveler-facing resource support
    • Creating tour websites using a no-code website builder
    • Creating preliminary tour proposals
    • Sourcing new content
    • Data entry
    • Research

OUR IDEAL CANDIDATE

• Is available 15-20 hours per week, ideally M-F, 8:30am-11:30am/12:30pm
• Has administrative and customer service experience
• Demonstrates attention to detail and adherence to instructions
• Is a clear, professional, warm communicator

NICE-TO-HAVES

• Proofreading skills
• Familiarity with the following tech tools (we’ll train you, but comfort with computers is key!)
  • Zendesk or another help desk ticketing system
  • Authorize.net or another payment gateway
  • Outlook, SharePoint, and other Microsoft products
  • Adobe Acrobat Sign or another e-signature service
  • Basecamp or another project management platform
  • Qwilr or another proposal software
  • HubSpot or another CRM

OTHER DETAILS

• Compensation is $20-$25 hourly.

To apply, please submit your resume and a cover letter including a sentence describing your favorite place in Vermont. No calls, please.