Office Administrator

The Renfrew Center; Boston (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in mental health care is seeking a dedicated Office Administrator to manage the daily operations of their Boston office. This full-time role emphasizes professionalism and confidentiality while interacting with clients and staff. The ideal candidate will have a strong background in healthcare office management, proficiently use medical billing software, and ensure compliance with confidentiality laws. Join a pioneering organization that values diversity, equity, and inclusion, and contribute to a culture where everyone can thrive. This is an exciting opportunity to be part of a team that has been making a difference since 1985.

Benefits

Medical/RX Insurance

Vision Insurance

Dental Insurance

Generous Paid Time Off (PTO)

401K Plan with Employer Match

Voluntary Short-Term Disability

Employer Paid Long-Term Disability

Group Life and AD&D Insurance

Qualifications

• 5 years of healthcare office management experience preferred.
• Proficient in MS Office Suite, especially Word, Excel, and Outlook.

Responsibilities

• Manage daily administrative operations with professionalism.
• Interact with clients and maintain confidentiality in compliance with laws.

Skills

Healthcare Office Management

Medical Billing/Scheduling Software

MS Word

Excel

Outlook

Client Interaction

Confidentiality Compliance

Education

High School Diploma

Associate/Bachelor’s Degree

Business School Certification

Tools

Electronic Health Records (EHR)

ADS Software

Job description

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Description

The Renfrew Center of Boston is seeking a full-time Office Administrator.

As a company that values diversity, equity, and inclusion, The Renfrew Center is dedicated to hiring individuals of all backgrounds and experiences. We foster an inclusive culture and a sense of belonging where everyone can thrive. We encourage all to apply for this position.

Position Responsibilities

• Manage daily administrative operations of the front office with professionalism and confidentiality.
• Interact professionally with clients, families, and staff.
• Maintain charts in an EHR and correspondence in compliance with HIPAA, Local, State, and Federal confidentiality laws.
• Interact with and invoice clients, accepting payments on the day of service.
• Maintain proper accounting of cash drawer and petty cash reserves.
• Proficiently use Medical Billing/Scheduling software including ADS.
• Perform general office clerical tasks.
• Manage multiple tasks efficiently and timely.

Education, Competencies, and Credentials

• High School Diploma or equivalent required.
• Associate/Bachelor’s degree or Business School certification preferred.
• Five years of healthcare office management experience preferred.
• Familiarity with Electronic Health Records (EHR).
• Proficiency in MS Word, Excel, and Outlook.

Work Hours

40 hours per week, Monday through Friday.

Benefits

• Medical/RX, Vision, Dental insurance
• Generous Paid Time Off (PTO)
• 401K Plan with Employer Match
• Voluntary Short-Term Disability
• Employer Paid Long-Term Disability
• Group Life and AD&D insurance

The Renfrew Center has been a pioneer in eating disorder treatment since 1985, with 19 locations nationwide, helping over 75,000 women.

We are an Equal Employment Opportunity Employer, committed to diversity, equity, and inclusion.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industry: Mental Health Care