Office & Admin Specialist Sr

Minnesota State Colleges and Universities; Pine City (MN); On-site; USD 47,000 - 64,000; Full time

Benefits offered by this job

Paid vacation and sick leave

12 paid holidays

Low-cost health/dental/vision plans

Pension plan

Job summary

Minnesota State Colleges and Universities invites applications for a Senior Administrative Assistant within Customized Training Solutions at Pine Technical and Community College. This role manages records, coordinates instructors and payroll, and supports contracts and billing while serving as the CTS contact for customers and partners.

You will collaborate with the Dean, CTS staff, the Business Office, IT, Marketing, and college departments to ensure efficient operations, strong relationships,

Qualifications

• Communication skills sufficient to communicate with internal and external customers in multiple formats.
• Customer service skills to respond to clients and stakeholders.
• Database and records management to enter, maintain, and retrieve data.
• Math and accounting skills to review and reconcile financial data.
• Develop administrative and programmatic procedures to improve office operations.
• Document and records management for efficient retrieval of information.

Responsibilities

• Provide senior administrative and operational support for CTS program development, coordination, and delivery.
• Coordinate instructor assignments and payroll processing.
• Support contracts and customer billing and maintain reporting systems.
• Serve as a primary contact for CTS customers and stakeholders.

Skills

Communication skills

Customer service

Records management

Data entry

Financial reconciliation

Process improvement

Job description

Senior Administrative Assistant – Customized Training Solutions

• Job ID: 97432
• Location: Pine City
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 10/02/2026
• Closing Date: 10/15/2026
• Hiring Agency/Seniority Unit: MN St Colleges & Universities / Pine TC-AFSCME
• Division/Unit: MnSCU Pine TC / MnSCU Pine TC Classified
• Appointment Type: Unlimited, Full-time
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $22.62 - $30.62 / hourly; $47,230 - $63,934 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Customized Training Solutions
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position provides senior‑level administrative and operational support for the development, coordination, and delivery of Customized Training Solutions (CTS) programs and services. The position is responsible for managing course and client records, coordinating instructor assignments and payroll processing, supporting contracts and customer billing, maintaining reporting systems, and serving as a primary point of contact for CTS customers and stakeholders. Working collaboratively with the Dean, CTS staff, the Business Office, Information Technology, Marketing and Communications, and other college departments, this position helps ensure efficient operations, strong customer relationships, fiscal accountability, and the successful delivery of workforce and continuing education programs.

Minimum Qualifications

• Communication skills sufficient to communicate effectively with internal and external customers, explain the reasons for transactions and procedures, rules, and regulations so that others understand the information they are being given, and communicate in a variety of formats to gather and relay information with tact and diplomacy.
• Customer service skills sufficient to respond effectively to clients, coworkers, and customers who have questions about agency operations and procedures (in person, in writing, on the phone, and through presentations and other electronic correspondence)
• Database, documents, and records management skills sufficient to enter and retrieve data, establish, maintain and use electronic databases, develop reports and analyze data.
• Math and accounting skills sufficient calculate, review and reconcile financial data and balance accounts.
• Skill in the development of administrative and programmatic procedures in order to analyze and make recommendations to management for new or revised administrative and program practices and procedures for smooth and efficient office operation.
• Document and records management skills sufficient to maintain electronic or paper files for efficient organization and retrieval of information.

Contact

If you have questions about this position, contact Christina Olander at [e-mail] or 320-629-5115.

About Minnesota State

Pine Technical and Community College is a campus community where faculty and staff know students by name. We are one of the largest employers in Pine County and are known regionally for our mission to serve our students. Learn more about Pine Technical and Community College at http://pine.edu.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Optional Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition waiver upon eligibility
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

As part of Minnesota State Colleges and Universities, Pine Technical and Community College is a vibrant, comprehensive college and community resource for extraordinary education, empowering learners and honoring the needs of those we serve. The foundation of PTCC’s employee culture is rooted in student success. We seek to build a workforce that is representative of the students we serve. Find out more about PTCC at https://pine.edu/aboutptcc/mission-vision-values/.

Other Requirements

In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a Motor vehicle Records check.

A job offer may be contingent upon successfully passing a background check. The background check may consist of the following components:

• Criminal Background Check
• Employment Record Review (current and former State employees only)
• Employment Reference Check
• Conflict of Interest Review

Connect 700 Program:

This position is designated in Connect 700 Program for Applicants with Disabilities. More information may be found at http://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/.

Employment eligibility:

The college regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be able to accept work in the U.S. by the day employment begins.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.