Business Services Manager - Accounting Supervisor Intermediate

Minnesota State Colleges and Universities; Marshall (MN); On-site; USD 58,000 - 84,000; Full time

Benefits offered by this job

Paid vacation and sick leave

12 paid holidays each year

Pension plan with employer matching

Life insurance

Disability insurance

Tax-free expense accounts for health/d

Job summary

Minnesota State in Marshall, MN seeks a Business Services Manager to direct Accounts Receivable, Accounts Payable, and Purchasing operations. This role oversees billing, cashiering, financial aid disbursement, refunds, and procure-to-pay processes, coordinating with university departments and ensuring policy compliance.

Strong accounting background, supervisory experience, and familiarity with data analysis tools (Power BI) and Workday are preferred.

Qualifications

• 2 years of experience in accounting, finance, or related field; substitutions allowed.
• Supervisory experience of full-time personnel.
• Advanced skills in spreadsheets, data analytics tools, and word processing.
• Ability to communicate effectively.
• Ability to deliver high-quality customer service.
• Experience with conflict management and resolution.
• Analytical skills and attention to detail.
• Knowledge and advanced skills within database/management information systems.
• Ability to manage multiple tasks and projects.

Responsibilities

• Lead, supervise, and direct Accounts Receivable, Accounts Payable, and Purchasing personnel.
• Ensure billing, cashiering, collections, financial aid disbursement and refunds are compliant with guidelines.
• Serve as primary resource for student accounts receivable/payable and resolve inquiries.
• Coordinate with Financial Aid on Apply/Funds Apply/Return of Title IV processes.
• Set up tables in MNSCU ISRS and coordinate with departments.
• Monitor aging of outstanding checks and accounts receivable; handle unclaimed funds.

Skills

Leadership & supervision

Communication

Customer service

Analytical skills

Detail orientation

Conflict management

Database/ISRS knowledge

Multitasking

Education

Associate degree substitution for experience

Bachelor’s degree substitution for experience

Master’s degree substitution for experience

Tools

Power BI

Workday

Job description

Working Title: Business Services Manager

Job Class: Accounting Supervisor Intermediate

Agency: Minnesota State

• Job ID: 97265
• Location: Marshall
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/25/2026
• Closing Date: 10/9/2026
• Hiring Agency/Seniority Unit: MN St Colleges & Universities / Southwest State University-MMA
• Division/Unit: MnSCU Southwest SU / MnSCU SOU MAPE & MMA Employ
• Appointment Type: Full-Time, Unlimited
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $27.72 - $40.23 / hourly; $57,879 - $84,000 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

POSITION PURPOSE

This position directs and manages the functions for accounts receivable, accounts payable, and purchasing including supervisory responsibility for billing, cashiering, collections, financial aid disbursement and the refunding operations as well as supervisory responsibility for payments made from and to the University and supervising the procure-to-pay process. This position is responsible for the setup of tables in MNSCU ISRS and coordination with several university departments and advises Southwest Minnesota State University administration on statutory and Minnesota State guidelines and regulations regarding accounts receivables, accounts payables, and procurement and ensures that the University follows established policies and procedures.

Responsibilities

• Lead, supervise, and direct Accounts Receivable, Accounts Payable, and Purchasing department personnel, including but not limited to hiring, coaching and developing, promoting, rewarding, assigning and reviewing work, directing work, approving transfers, disciplining, suspending, discharging, and adjusting grievances to ensure that staff are skilled and available as needed. Follow collective bargaining agreements and Minnesota State policies and procedures to be sure they are implemented and appropriately enforced, and projects are staffed correctly to meet deadlines.
• Complete and/or manage the activities of the University’s accounts receivable billing, invoicing, cashiering, collection, financial aid, invoicing, third party loading, disbursement and refunding so all activities are handled in compliance with Federal, State of Minnesota and Minnesota State guidelines, and processing business expenses.
• Serve as the University’s primary resource for student accounts receivable and accounts payable administration. Serve as a resource to resolve questions/concerns for students, parents and other internal or external clientele regarding the delivery of university financial services. Inform and advise students, staff members and others regarding billing, registration, financial aid and payment transactions that affect their financial obligation to Southwest Minnesota State University. Use professional judgment combined with consultation as needed to determine the best resolution to issues where established policies and procedures do not provide adequate guidance.
• Work in partnership with the office of Financial Aid on the Financial Aid Apply, Funds Apply and Return of Title IV processes.
• Responsible for the setting up of tables in MNSCU ISRS and coordination with several university departments. Enter all tuition, fees, and any other charges on student accounts.
• Monitor the aging of the outstanding checks. Provide listing to support staff for resolving and monitoring progress. Prepare unclaimed property reports and return of any federal or state unclaimed funds timely.
• Monitor the aging of accounts receivables. Ensure that third party partners are invoiced in a timely manner. Provide guidance to staff for resolving and monitoring progress.
• Review and update process and procedures within receivables, payables, and procurement to ensure efficacy and efficiency. Effectively utilize existing technology and make recommendations as deemed necessary for technological improvements.
• Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

Minimum Qualifications

• 2 years of experience in accounting, finance, or related field; an associate's degree may substitute for 6 months experience, a bachelor's degree may substitute for 1-year professional experience, a master's degree may substitute for 1.5 years' professional experience.
• Supervisory experience of full-time personnel.
• Advanced skills in the use of spreadsheets, data analytical tools, and word processing.
• Ability to communicate effectively.
• Ability to deliver high-quality customer service.
• Experience with conflict management and resolution.
• Analytical skills and attention to detail.
• Knowledge and advanced skills within database/management information systems.
• Ability to manage multiple tasks and projects.

Preferred Qualifications

• Experience in higher education.
• Experience with Workday.
• Experience with Power BI.
• Knowledge of procurement regulations for the State of Minnesota.
• Knowledge and experience with accounts receivable, accounts payable, cash management, procurement and collections.
• Experience in bargaining environments.

About Minnesota State

Southwest Minnesota State University is one of seven universities in the Minnesota State system. SMSU gives highest priority to excellence in teaching and preparing students to be lifelong learners through quality undergraduate teaching/advising and close student/faculty relationships. Its mission, dating back to 1967, provides access to university-level programs in liberal arts & professional studies. The University has a special commitment to the educational needs of the people in its service region reflected through its curricula, cultural programs, diversity of staff and students, cooperative relationships with the public and private sectors, and regional institutions. The 216-acre campus encompasses 24 modern, interconnected, and accessible buildings. Marshall (pop. 13,000) is the hub of a rich agricultural area and offers a variety of cultural, recreational and educational opportunities. The position is an opportunity to be part of a vibrant, dynamic and growing institution that is searching for exceptionally talented people.

Southwest Minnesota State University is a member of the Minnesota State system and is an equal opportunity educator and employer. SMSU is committed to equal employment opportunities for all applicants and to providing employees with a work environment free of discrimination and harassment. SMSU does not tolerate discrimination or harassment of any kind. Women, diverse populations and individuals with disabilities are encouraged to apply. Applicants must be able to lawfully accept employment in the United States. Requests for reasonable accommodation of a disability during the application and/or interview process should be made to the affirmative action office 507-537-6208. For TTY communications, contact Minnesota Relay Service at 1-800-627-3529. This vacancy notice is available in alternative format upon request.

Southwest Minnesota State University prohibits discrimination on the basis of sex and/or gender in education programs and activities. SMSU maintains compliance with the federal Title IX law, Minnesota statute 135.A.15 (Campus Sexual Misconduct Policy), and Minnesota State Colleges and Universities Board of Trustee’s, 1B.3 Sexual Misconduct policy and 1B.3.1 Response to Sexual Violence and Title IX Sexual Harassment procedure. For a comprehensive review of the aforementioned federal, state, system, and university policies, please go to https://www.smsu.edu/administration/titleix/index.html.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.