Office & Admin Lead — QuickBooks & Customer Care

PuroClean; Southlake (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Free food & snacks

Tuition assistance

Referral program

Tuition reimbursement

Job summary

PuroClean is looking for a skilled Office Manager in Southlake, Texas, who will oversee daily administrative operations and ensure customer satisfaction. You will manage documentation, handle incoming calls, and resolve client issues effectively.

The ideal candidate has experience in property restoration, is proficient in estimating software like Xactimate, and possesses excellent organizational skills. Join PuroClean’s mission in helping families and businesses recover from property damage.

Qualifications

• Proficient using estimating platforms like Xactimate and Symbility.
• Experience in administrative roles, preferably in property restoration or construction.
• IICRC certifications in relevant standards.

Responsibilities

• Manage customer satisfaction and office operations.
• Handle incoming calls and administrative tasks.
• Develop and implement office plans to improve productivity.

Skills

Xactimate & Symbility/Mobile Claims

XactAnalysis

Claims Connect

MICA

Dash software platforms

IICRC certified in ASD, WRT and AMRT

MS Office proficiency

Organizational skills

Leadership skills

Job description

PuroClean is looking for a skilled Office Manager in Southlake, Texas, who will oversee daily administrative operations and ensure customer satisfaction. You will manage documentation, handle incoming calls, and resolve client issues effectively.

The ideal candidate has experience in property restoration, is proficient in estimating software like Xactimate, and possesses excellent organizational skills. Join PuroClean’s mission in helping families and businesses recover from property damage.